Happyrobot
Series A in 2024
Happyrobot specializes in automating customer support and inbound sales calls through phone technology. Additionally, the company has developed an auto-labeling tool for computer vision, which streamlines the process of data curation and labeling for computer vision datasets. This tool assists machine learning and data teams by automatically labeling object detection and instance segmentation, allowing computer vision teams to efficiently label entire datasets with minimal effort. By combining advancements in customer interaction automation and computer vision technology, Happyrobot enhances operational efficiency for its clients.
Infinitus Systems
Series C in 2024
Infinitus Systems is an AI healthcare company focused on automating phone-based processes to enhance efficiency within the healthcare ecosystem. By streamlining tedious and time-consuming communication tasks, Infinitus aims to improve access to therapy, adherence, and affordability for patients. The company's innovative tool allows users to submit call requests easily, track updates, and receive notifications upon task completion. Infinitus Systems has raised $51.4 million in funding from prominent investors, including Kleiner Perkins, Coatue, and Google Ventures. Through its automation solutions, the company seeks to reduce the complexity and costs associated with back-office administration in the healthcare sector.
11x is a technology company that specializes in developing autonomous digital workers aimed at optimizing organizational processes, particularly in go-to-market operations. By automating specific roles, 11x enables businesses to streamline their hiring budgets and enhance productivity. The company's primary offerings include Alice, an AI-powered sales development representative, and Jordan, both of which are part of its platform that provides customizable artificial intelligence workers. These digital workers are designed to perform tasks traditionally handled by knowledge workers, allowing organizations to improve efficiency and scale effectively as they grow.
MedScout
Seed Round in 2023
MedScout is a revenue acceleration platform tailored for medical device and diagnostic companies. It offers sales enablement software that integrates medical claims intelligence from both public and private payors, providing users with critical insights into market dynamics. The platform is designed to assist sales professionals and leaders by delivering data on patient demographics, procedure volumes, referral patterns, and payment information. This functionality allows clients to conduct thorough market analysis, develop effective strategies, and enhance sales execution, ultimately optimizing operational productivity and fostering growth in their respective territories.
UpdateAI
Seed Round in 2023
UpdateAI is a company that specializes in artificial intelligence solutions aimed at enhancing the productivity of customer-facing teams in SaaS companies. Their platform provides an automatic note-taking feature that captures essential information from customer calls with high accuracy, specifically focusing on follow-ups and next steps. By streamlining the note-taking process, UpdateAI enables customer success teams to concentrate on fostering relationships and driving business growth, thereby reducing the risk of customer churn and enhancing institutional knowledge. This innovative approach allows organizations to cultivate critical insights from customer interactions without the burden of manual note-taking.
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Alloy Automation
Series A in 2022
Alloy Automation is a no-code automation platform that enables businesses to build and manage integrations across various software applications, including ERP, Commerce, and CRM systems. Founded in 2019, the platform allows companies to streamline their processes by automating workflows in sales, marketing, customer support, and messaging applications without the need for coding. This functionality helps organizations save time and resources that would otherwise be spent on manual tasks while enhancing overall efficiency. Alloy's services are utilized by notable clients such as Amazon and Gorgias, and the company has secured $27 million in funding from prominent investors including a16z, Bain Capital Ventures, and Y Combinator.
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.
ClickUp is a workplace productivity platform that provides customizable solutions for various departments within organizations. Founded in 2017 by Zeb Evans and Alex Yurkowski, the company is headquartered in San Diego, California. ClickUp's platform enables teams to plan, organize, and collaborate on projects effectively, offering features such as task management, documents, wikis, chat, and integrations with other popular tools. With a focus on enhancing team productivity, ClickUp includes functionalities like reminders, goals, and calendars to help team members stay synchronized and achieve their objectives. The platform is available through a subscription model, making it accessible to a wide range of users.
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Census is a data activation platform that specializes in synchronizing data warehouses with customer relationship management and operational tools. By utilizing Reverse ETL technology, Census enables businesses to transform their data into actionable insights without the need for custom scripts or significant engineering resources. This functionality allows marketing and sales teams to access and utilize reliable customer data effectively. Numerous companies, such as Fivetran, Canva, Sonos, and Figma, leverage Census to enhance their operations, leading to significant improvements like personalized marketing for millions of users, a tenfold increase in sales productivity, and a substantial reduction in support response times. Through its platform, Census aims to facilitate better decision-making and operational efficiency for its clients.
Cresta
Venture Round in 2020
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Cresta is a company that specializes in enhancing customer service through artificial intelligence. It provides a customer experience platform that assists sales and service agents by managing inquiries and facilitating effective communication with customers. The platform is designed to surface relevant information at critical moments, thereby improving the quality of customer interactions. By augmenting the capabilities of sales teams, Cresta enables businesses to significantly increase productivity and conversion rates, effectively doubling the efficiency of their customer service operations.
Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.
People.ai
Series C in 2019
People.ai is an artificial intelligence platform based in San Francisco that focuses on enhancing enterprise revenue operations through automation and predictive analytics. Its solution captures customer contacts, activity, and engagement data to provide actionable insights for sales, marketing, and customer success teams. The platform empowers sales leaders by offering comprehensive visibility into sales activities, enabling effective team management and revenue growth. Additionally, it delivers sales performance analytics, personalized coaching, and pipeline reviews. Marketers benefit from People.ai by gaining clear visibility into customer interactions, allowing for better-targeted campaigns and enhanced return on investment. Furthermore, customer success teams utilize the platform to engage effectively with clients, aligning their activities with the right opportunities and managing support costs efficiently. Overall, People.ai leverages advanced AI technology to transform business activities and drive predictable growth for its clients.
Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.
People.ai
Series B in 2018
People.ai is an artificial intelligence platform based in San Francisco that focuses on enhancing enterprise revenue operations through automation and predictive analytics. Its solution captures customer contacts, activity, and engagement data to provide actionable insights for sales, marketing, and customer success teams. The platform empowers sales leaders by offering comprehensive visibility into sales activities, enabling effective team management and revenue growth. Additionally, it delivers sales performance analytics, personalized coaching, and pipeline reviews. Marketers benefit from People.ai by gaining clear visibility into customer interactions, allowing for better-targeted campaigns and enhanced return on investment. Furthermore, customer success teams utilize the platform to engage effectively with clients, aligning their activities with the right opportunities and managing support costs efficiently. Overall, People.ai leverages advanced AI technology to transform business activities and drive predictable growth for its clients.
Atrium LTS
Series B in 2018
Atrium builds products and services to help automate legal workflows, innovate new processes within law firms, and help firms identify and attract new clients. Its technology provides a better experience for legal clients than they previously thought possible, increasing communication and speed of service. The company collaborates with forward-thinking lawyers to help determine the direction and decisions for these products.
Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.
ToutApp, Inc. is a software company that specializes in sales communications, providing a platform designed to enhance the productivity of sales teams. Founded in 2010 and based in New York, ToutApp offers tools that enable users to streamline communication, utilize email tracking, and leverage templates and analytics for improved performance. The platform assists various organizations, including both enterprises and non-profits, in generating leads, closing deals more efficiently, and making accurate sales forecasts. Notable clients include Citrix and ProCore, who utilize ToutApp to boost their sales processes. In 2017, ToutApp became a subsidiary of Marketo, expanding its capabilities within the sales technology landscape.
Infer, Inc. provides cloud-based applications designed to enhance the sales and marketing efforts of Fortune 1000 and high-growth companies. Founded in 2010 and headquartered in Palo Alto, California, Infer utilizes predictive analytics to analyze historical data from customer relationship management systems alongside various external signals from the web, such as company size and job openings. This approach allows Infer to identify leads with the highest likelihood of conversion, enabling companies to prioritize their sales representatives on the most promising opportunities. The platform integrates easily with existing systems, facilitating a quick setup process. As of October 2017, Infer operates as a subsidiary of Ignite Technologies, Inc.
Magnet Beauty
Series B in 2012
Magnet Beauty is a developer of a digital sales engagement platform that connects consumers with licensed and brand-trained virtual beauty advisors. This Software as a Service (SaaS) platform enables beauty brands to engage with online visitors, offering instant and personalized beauty advice from a network of certified makeup artists, estheticians, and cosmetologists. By leveraging this platform, brands can enhance consumer engagement, improve conversion rates, and foster brand loyalty, ultimately driving increased revenue. Magnet Beauty is headquartered in Palo Alto, California, and was founded in 2008. The company is known for its focus on creating enterprise-grade mobile applications and tools, ensuring that brands meet the evolving expectations of today's users.
LeadGenius
Seed Round in 2012
LeadGenius, Inc. is a lead generation and outreach company that serves businesses, nonprofits, development organizations, and researchers both in the United States and internationally. Founded in 2011 and based in Berkeley, California, LeadGenius specializes in producing targeted lists of leads and customers through comprehensive customer research. The company enhances lead quality by auditing and enriching data, ensuring accurate and up-to-date contact information. Additionally, LeadGenius qualifies leads by assessing their viability and conducts follow-ups via email and phone. Their end-to-end sales solution allows organizations to effectively generate, qualify, and convert leads, making it easier for sales teams to scale their efforts. The company was previously known as MobileWorks, Inc.
Magnet Beauty
Series A in 2011
Magnet Beauty is a developer of a digital sales engagement platform that connects consumers with licensed and brand-trained virtual beauty advisors. This Software as a Service (SaaS) platform enables beauty brands to engage with online visitors, offering instant and personalized beauty advice from a network of certified makeup artists, estheticians, and cosmetologists. By leveraging this platform, brands can enhance consumer engagement, improve conversion rates, and foster brand loyalty, ultimately driving increased revenue. Magnet Beauty is headquartered in Palo Alto, California, and was founded in 2008. The company is known for its focus on creating enterprise-grade mobile applications and tools, ensuring that brands meet the evolving expectations of today's users.