Andreessen Horowitz

HappyRobot automates customer support and inbound sales calls via phone calls using its enterprise-grade platform. This platform syncs with relevant systems and integrates with existing workflows, enabling businesses to enhance operational efficiency and reduce costs.

Infinitus Systems automates phone calls in healthcare using AI. It streamlines administrative tasks like insurance eligibility checks, improving efficiency, reducing costs, and enhancing patient care.

11x develops autonomous digital workers to optimize organizational processes, with a focus on go-to-market operations. The company automates specific roles to reduce hiring costs and increase efficiency in sales and customer engagement. It offers an autonomous AI-driven workforce management platform that supports multilingual operations and aims to accelerate growth without adding headcount. Key products include Alice, an AI-powered sales development representative, and Jordan, another digital worker designed to handle routine tasks, enabling go-to-market teams to improve productivity and responsiveness.

MedScout is a revenue acceleration platform tailored for medical device and diagnostic companies. It offers a sales enablement software that integrates medical claims intelligence from both public and private payors, providing a user-friendly interface specifically designed for sales professionals and leaders. The platform delivers immediate insights into the addressable market within existing territories and facilitates understanding of market dynamics. By supplying comprehensive information on patient demographics, procedure volumes, referral patterns, and payment data, MedScout empowers its clients to optimize their sales strategies and enhance operational productivity, ultimately driving growth in the life sciences sector.

UpdateAI specializes in artificial intelligence solutions that enhance customer interactions for SaaS companies. The company has developed a platform that automatically captures and summarizes key information from customer calls, focusing on follow-ups and next steps. This technology empowers customer-facing teams to improve their efficiency by eliminating the need for manual note-taking, allowing them to concentrate on fostering relationships and driving business growth. By preventing churn and facilitating revenue growth, UpdateAI helps organizations build and maintain valuable institutional knowledge.

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Alloy Automation is a no-code platform that facilitates the creation and management of integrations for various software-as-a-service (SaaS) applications. Launched in 2019, Alloy enables businesses to efficiently connect sales, marketing, customer support, and messaging applications while automating complex workflows without the need for coding. This approach allows companies to streamline operations, reduce manual tasks, and focus on growth. Alloy's platform is utilized by notable clients, including Amazon and Gorgias, to expedite the deployment of user-facing integrations, offering a significant advantage over in-house development. The company has received substantial backing from prominent investors, including a16z and Y Combinator.

Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

Founded in 2019, Matik offers an online platform that generates personalized customer presentations for Google Slides or PowerPoint with customized data inputs. Its automated system improves efficiency and customer engagement by enabling sales teams to create tailored presentations quickly.

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Cresta is a technology company that leverages artificial intelligence to enhance customer service and sales operations. Its platform is designed to improve the quality of customer interactions by providing timely and relevant information to agents, thereby facilitating effective communication between agents and customers. By augmenting the capabilities of sales and service teams, Cresta's tools aim to increase conversion rates and overall efficiency, ultimately enabling businesses to significantly boost productivity in their customer-facing operations. Through its innovative approach, Cresta supports organizations in managing inquiries more effectively and streamlining their customer experience.

Tenfold enhances customer interactions by integrating real-time customer data into conversations via its intelligent desktop agent. This enables businesses to improve customer engagement across voice channels, leveraging the power of voice and intelligence of CRM.

People.ai operates a predictive AI platform that automates sales training, coaching, and CRM sync. It helps sales, marketing, and customer success teams uncover revenue opportunities by capturing customer contacts and activities, driving actionable insights.

Tenfold enhances customer interactions by integrating real-time customer data into conversations via its intelligent desktop agent. This enables businesses to improve customer engagement across voice channels, leveraging the power of voice and intelligence of CRM.

People.ai operates a predictive AI platform that automates sales training, coaching, and CRM sync. It helps sales, marketing, and customer success teams uncover revenue opportunities by capturing customer contacts and activities, driving actionable insights.

Atrium builds products and services to help automate legal workflows, innovate new processes within law firms, and help firms identify and attract new clients. Its technology provides a better experience for legal clients than they previously thought possible, increasing communication and speed of service. The company collaborates with forward-thinking lawyers to help determine the direction and decisions for these products.

Tenfold enhances customer interactions by integrating real-time customer data into conversations via its intelligent desktop agent. This enables businesses to improve customer engagement across voice channels, leveraging the power of voice and intelligence of CRM.

ToutApp, Inc. is a software company that specializes in sales communications solutions designed to enhance the productivity of sales teams. Founded in 2010 and headquartered in New York, the company offers a platform that enables users to streamline communication, track leads, utilize templates, and access real-time analytics for lead scoring. This functionality allows sales teams to generate more opportunities and close deals more efficiently. ToutApp serves a diverse clientele, including both enterprises and non-profit organizations, with notable users such as Citrix and ProCore. In 2017, ToutApp became a subsidiary of Marketo, further expanding its capabilities in the sales software domain.

Infer, Inc. is a technology company based in Palo Alto, California, founded in 2010. It specializes in delivering cloud-based data-driven business applications to Fortune 1000 and high-growth companies. Infer's predictive applications utilize data science to analyze both internal historical data from customer relationship management systems and various external signals from the web, such as company size and job openings. This analysis helps businesses identify potential leads with a high likelihood of conversion, enabling sales and marketing teams to prioritize their efforts effectively. The company's solutions integrate easily with existing systems, allowing clients to rapidly implement and benefit from its services. As of October 23, 2017, Infer operates as a subsidiary of Ignite Technologies, Inc.

Magnet Beauty is a developer of a digital sales engagement platform that connects consumers with licensed and brand-trained virtual beauty advisors. The company's software-as-a-service platform enables beauty brands to engage online visitors by providing instant, personalized beauty advice from a network of certified makeup artists, estheticians, and cosmetologists. This innovative approach enhances consumer engagement, boosts conversion rates, and fosters brand loyalty, ultimately driving revenue for beauty brands. Headquartered in Palo Alto, California, Magnet Beauty combines advanced technology with an emphasis on user experience, positioning itself as a leader in the beauty industry by leveraging digital tools to meet the evolving expectations of consumers. Founded in 2008, the company has established itself as a key player in the market by delivering solutions that enhance the online beauty shopping experience.

LeadGenius, Inc. is a lead generation and outreach company that serves businesses, development organizations, nonprofits, and researchers in the United States and globally. Founded in 2011 and based in Berkeley, California, LeadGenius offers a comprehensive suite of services that includes customer research to create lead lists, data enrichment to ensure accuracy, and lead qualification to identify viable prospects. The company employs advanced software to streamline the sales process, automating the delivery of accurate contact information and essential data points. This enables organizations to effectively generate, qualify, and convert leads, thus enhancing their overall sales efforts. LeadGenius was previously known as MobileWorks, Inc.

Magnet Beauty is a developer of a digital sales engagement platform that connects consumers with licensed and brand-trained virtual beauty advisors. The company's software-as-a-service platform enables beauty brands to engage online visitors by providing instant, personalized beauty advice from a network of certified makeup artists, estheticians, and cosmetologists. This innovative approach enhances consumer engagement, boosts conversion rates, and fosters brand loyalty, ultimately driving revenue for beauty brands. Headquartered in Palo Alto, California, Magnet Beauty combines advanced technology with an emphasis on user experience, positioning itself as a leader in the beauty industry by leveraging digital tools to meet the evolving expectations of consumers. Founded in 2008, the company has established itself as a key player in the market by delivering solutions that enhance the online beauty shopping experience.