Andreessen Horowitz

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.

Rasa Technologies GmbH, founded in 2016 and based in Berlin, Germany, specializes in developing machine learning tools for creating conversational software, including chatbots and virtual assistants. The company offers a suite of products, notably Rasa Open Source, a widely adopted framework for building text- and voice-based AI assistants, and Rasa X, a toolset designed to enhance and share these assistants. Rasa Enterprise provides an enterprise-grade solution for developing contextual assistants at scale. Rasa's platform is utilized across various industries, including healthcare, insurance, banking, telecommunications, and travel, focusing on applications such as lead generation, internal process automation, and customer service. The company is known for its commitment to data privacy and security, catering to both startups and large enterprises.

UpdateAI specializes in artificial intelligence solutions that enhance customer interactions for SaaS companies. The company has developed a platform that automatically captures and summarizes key information from customer calls, focusing on follow-ups and next steps. This technology empowers customer-facing teams to improve their efficiency by eliminating the need for manual note-taking, allowing them to concentrate on fostering relationships and driving business growth. By preventing churn and facilitating revenue growth, UpdateAI helps organizations build and maintain valuable institutional knowledge.

Alloy Automation is a no-code platform that facilitates the creation and management of integrations for various software-as-a-service (SaaS) applications. Launched in 2019, Alloy enables businesses to efficiently connect sales, marketing, customer support, and messaging applications while automating complex workflows without the need for coding. This approach allows companies to streamline operations, reduce manual tasks, and focus on growth. Alloy's platform is utilized by notable clients, including Amazon and Gorgias, to expedite the deployment of user-facing integrations, offering a significant advantage over in-house development. The company has received substantial backing from prominent investors, including a16z and Y Combinator.

Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

Dialpad, Inc. is a cloud-based communications platform that specializes in enterprise solutions, offering a comprehensive suite of services including voice, video, group messaging, SMS, MMS, conferencing, and sharing of screens and documents. Founded in 2002 and based in San Francisco, the company has transformed its offerings through AI-powered features such as real-time transcription, automated note-taking, live sentiment analysis, and voice analytics. Dialpad's products, which include Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center, are designed to enhance collaboration and communication for businesses, enabling employees to work securely from any location and device. The company serves notable clients such as Motorola Solutions, ClassPass, Warby Parker, and Vivint, and has strategic partnerships with industry leaders like SoftBank Corp. Dialpad was previously known as Switch Communications, Inc. before rebranding in 2016.

Stack Overflow is an online community founded in 2008 by Jeff Atwood and Joel Spolsky, initially based in New York, later moved its headquarters to London. It provides a platform for developers and programmers to share knowledge, solve coding challenges, and collaborate on projects. The company offers several services including Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, focusing on hiring, recruiting, and employer branding solutions; Stack Overflow Advertising, designed to promote products and boost brand awareness; and Stack Overflow Enterprise, a secure platform for large teams to share and find critical company information.

Rasa Technologies GmbH, founded in 2016 and based in Berlin, Germany, specializes in developing machine learning tools for creating conversational software, including chatbots and virtual assistants. The company offers a suite of products, notably Rasa Open Source, a widely adopted framework for building text- and voice-based AI assistants, and Rasa X, a toolset designed to enhance and share these assistants. Rasa Enterprise provides an enterprise-grade solution for developing contextual assistants at scale. Rasa's platform is utilized across various industries, including healthcare, insurance, banking, telecommunications, and travel, focusing on applications such as lead generation, internal process automation, and customer service. The company is known for its commitment to data privacy and security, catering to both startups and large enterprises.

Census is a leading data activation platform that utilizes Reverse ETL technology to transform data warehouses into central hubs for marketing and business operations. By facilitating the synchronization of customer data with essential tools, Census enables organizations to take actionable steps without the need for custom scripts or extensive engineering resources. The platform is utilized by numerous modern companies to enhance various outcomes, including personalized marketing for millions of users, significant improvements in sales productivity, and drastic reductions in customer support response times. Census focuses on aligning sales and marketing teams by sharing audience data effectively, allowing businesses to leverage and distribute product information where it is most needed.

ActionIQ, Inc. is a company that specializes in a cloud-based enterprise customer data platform designed for marketers, analysts, and technologists. Founded in 2014 and headquartered in New York City, with an additional office in San Francisco, the company addresses the complexities of data flow and analytics in marketing. Its platform integrates various data sources, such as email, CRM, and clickstream data, into a centralized analytics dashboard, allowing users to capture, analyze, and utilize marketing data efficiently. This enables companies to design, deploy, and measure individualized marketing campaigns across multiple channels without the need for IT support. ActionIQ serves clients in sectors such as retail, media and entertainment, subscriptions, and telecommunications, empowering them to leverage big data for enhanced customer experiences and streamlined marketing efforts.

Tenfold is a technology company that specializes in enhancing customer service interactions by providing real-time access to comprehensive customer information during phone conversations. Its software integrates with existing CRM and phone systems to create a unified view of customer data across sales, service, and marketing channels. This integration empowers businesses to respond promptly and effectively, fostering better engagement and consistent customer experiences. By leveraging voice technology and intelligent data management, Tenfold aims to improve customer conversations, ultimately contributing to enhanced customer satisfaction and business growth.

Tenfold is a technology company that specializes in enhancing customer service interactions by providing real-time access to comprehensive customer information during phone conversations. Its software integrates with existing CRM and phone systems to create a unified view of customer data across sales, service, and marketing channels. This integration empowers businesses to respond promptly and effectively, fostering better engagement and consistent customer experiences. By leveraging voice technology and intelligent data management, Tenfold aims to improve customer conversations, ultimately contributing to enhanced customer satisfaction and business growth.

Dialpad, Inc. is a cloud-based communications platform that specializes in enterprise solutions, offering a comprehensive suite of services including voice, video, group messaging, SMS, MMS, conferencing, and sharing of screens and documents. Founded in 2002 and based in San Francisco, the company has transformed its offerings through AI-powered features such as real-time transcription, automated note-taking, live sentiment analysis, and voice analytics. Dialpad's products, which include Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center, are designed to enhance collaboration and communication for businesses, enabling employees to work securely from any location and device. The company serves notable clients such as Motorola Solutions, ClassPass, Warby Parker, and Vivint, and has strategic partnerships with industry leaders like SoftBank Corp. Dialpad was previously known as Switch Communications, Inc. before rebranding in 2016.

Rival Inc., established in 2014 and headquartered in Playa Vista, California, specializes in developing software solutions for live event management. The company's core offerings include ticket sales management, customer relationship management, and security systems, designed to enhance the overall experience for teams, venues, artists, and fans alike. Rival is backed by prominent venture capital firms and industry leaders, enabling it to leverage cutting-edge technology and a diverse team of engineers, product managers, and designers to tackle longstanding challenges in the live events sector.

ActionIQ, Inc. is a company that specializes in a cloud-based enterprise customer data platform designed for marketers, analysts, and technologists. Founded in 2014 and headquartered in New York City, with an additional office in San Francisco, the company addresses the complexities of data flow and analytics in marketing. Its platform integrates various data sources, such as email, CRM, and clickstream data, into a centralized analytics dashboard, allowing users to capture, analyze, and utilize marketing data efficiently. This enables companies to design, deploy, and measure individualized marketing campaigns across multiple channels without the need for IT support. ActionIQ serves clients in sectors such as retail, media and entertainment, subscriptions, and telecommunications, empowering them to leverage big data for enhanced customer experiences and streamlined marketing efforts.

Dialpad, Inc. is a cloud-based communications platform that specializes in enterprise solutions, offering a comprehensive suite of services including voice, video, group messaging, SMS, MMS, conferencing, and sharing of screens and documents. Founded in 2002 and based in San Francisco, the company has transformed its offerings through AI-powered features such as real-time transcription, automated note-taking, live sentiment analysis, and voice analytics. Dialpad's products, which include Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center, are designed to enhance collaboration and communication for businesses, enabling employees to work securely from any location and device. The company serves notable clients such as Motorola Solutions, ClassPass, Warby Parker, and Vivint, and has strategic partnerships with industry leaders like SoftBank Corp. Dialpad was previously known as Switch Communications, Inc. before rebranding in 2016.

Rival Inc., established in 2014 and headquartered in Playa Vista, California, specializes in developing software solutions for live event management. The company's core offerings include ticket sales management, customer relationship management, and security systems, designed to enhance the overall experience for teams, venues, artists, and fans alike. Rival is backed by prominent venture capital firms and industry leaders, enabling it to leverage cutting-edge technology and a diverse team of engineers, product managers, and designers to tackle longstanding challenges in the live events sector.

Tenfold is a technology company that specializes in enhancing customer service interactions by providing real-time access to comprehensive customer information during phone conversations. Its software integrates with existing CRM and phone systems to create a unified view of customer data across sales, service, and marketing channels. This integration empowers businesses to respond promptly and effectively, fostering better engagement and consistent customer experiences. By leveraging voice technology and intelligent data management, Tenfold aims to improve customer conversations, ultimately contributing to enhanced customer satisfaction and business growth.

Dialpad, Inc. is a cloud-based communications platform that specializes in enterprise solutions, offering a comprehensive suite of services including voice, video, group messaging, SMS, MMS, conferencing, and sharing of screens and documents. Founded in 2002 and based in San Francisco, the company has transformed its offerings through AI-powered features such as real-time transcription, automated note-taking, live sentiment analysis, and voice analytics. Dialpad's products, which include Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center, are designed to enhance collaboration and communication for businesses, enabling employees to work securely from any location and device. The company serves notable clients such as Motorola Solutions, ClassPass, Warby Parker, and Vivint, and has strategic partnerships with industry leaders like SoftBank Corp. Dialpad was previously known as Switch Communications, Inc. before rebranding in 2016.

ToutApp, Inc. is a software company that specializes in sales communications solutions designed to enhance the productivity of sales teams. Founded in 2010 and headquartered in New York, the company offers a platform that enables users to streamline communication, track leads, utilize templates, and access real-time analytics for lead scoring. This functionality allows sales teams to generate more opportunities and close deals more efficiently. ToutApp serves a diverse clientele, including both enterprises and non-profit organizations, with notable users such as Citrix and ProCore. In 2017, ToutApp became a subsidiary of Marketo, further expanding its capabilities in the sales software domain.

Stack Overflow is an online community founded in 2008 by Jeff Atwood and Joel Spolsky, initially based in New York, later moved its headquarters to London. It provides a platform for developers and programmers to share knowledge, solve coding challenges, and collaborate on projects. The company offers several services including Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, focusing on hiring, recruiting, and employer branding solutions; Stack Overflow Advertising, designed to promote products and boost brand awareness; and Stack Overflow Enterprise, a secure platform for large teams to share and find critical company information.

NationBuilder is a software company that provides a comprehensive platform designed to empower leaders, organizations, movements, and political campaigns. Founded in November 2009 by Jim Gilliam, Jesse Haff, and Lea Endres, the company officially launched its services in April 2011. Based in downtown Los Angeles, with additional offices in New York, Washington DC, Vancouver, and London, NationBuilder offers an integrated solution that combines website content management, email communications, live programming, social insights, and people management. This platform enables advocacy groups, businesses, and political campaigns to make informed decisions using real-time data, streamlining operations by replacing multiple tools with a single, scalable system. Since its inception, NationBuilder has attracted significant investment, enhancing its capabilities and expanding its reach in the market.

Infer, Inc. is a technology company based in Palo Alto, California, founded in 2010. It specializes in delivering cloud-based data-driven business applications to Fortune 1000 and high-growth companies. Infer's predictive applications utilize data science to analyze both internal historical data from customer relationship management systems and various external signals from the web, such as company size and job openings. This analysis helps businesses identify potential leads with a high likelihood of conversion, enabling sales and marketing teams to prioritize their efforts effectively. The company's solutions integrate easily with existing systems, allowing clients to rapidly implement and benefit from its services. As of October 23, 2017, Infer operates as a subsidiary of Ignite Technologies, Inc.

Dialpad, Inc. is a cloud-based communications platform that specializes in enterprise solutions, offering a comprehensive suite of services including voice, video, group messaging, SMS, MMS, conferencing, and sharing of screens and documents. Founded in 2002 and based in San Francisco, the company has transformed its offerings through AI-powered features such as real-time transcription, automated note-taking, live sentiment analysis, and voice analytics. Dialpad's products, which include Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center, are designed to enhance collaboration and communication for businesses, enabling employees to work securely from any location and device. The company serves notable clients such as Motorola Solutions, ClassPass, Warby Parker, and Vivint, and has strategic partnerships with industry leaders like SoftBank Corp. Dialpad was previously known as Switch Communications, Inc. before rebranding in 2016.

LeadGenius, Inc. is a lead generation and outreach company that serves businesses, development organizations, nonprofits, and researchers in the United States and globally. Founded in 2011 and based in Berkeley, California, LeadGenius offers a comprehensive suite of services that includes customer research to create lead lists, data enrichment to ensure accuracy, and lead qualification to identify viable prospects. The company employs advanced software to streamline the sales process, automating the delivery of accurate contact information and essential data points. This enables organizations to effectively generate, qualify, and convert leads, thus enhancing their overall sales efforts. LeadGenius was previously known as MobileWorks, Inc.

NationBuilder is a software company that provides a comprehensive platform designed to empower leaders, organizations, movements, and political campaigns. Founded in November 2009 by Jim Gilliam, Jesse Haff, and Lea Endres, the company officially launched its services in April 2011. Based in downtown Los Angeles, with additional offices in New York, Washington DC, Vancouver, and London, NationBuilder offers an integrated solution that combines website content management, email communications, live programming, social insights, and people management. This platform enables advocacy groups, businesses, and political campaigns to make informed decisions using real-time data, streamlining operations by replacing multiple tools with a single, scalable system. Since its inception, NationBuilder has attracted significant investment, enhancing its capabilities and expanding its reach in the market.