American Express Ventures

American Express Ventures is the corporate venture capital arm of American Express, focused on investing in startups to expand American Express's capabilities in consumer commerce and B2B services. The firm is stage agnostic after seed and seeks opportunities both domestically and internationally. It targets areas including consumer commerce with emphasis on mobile, consumer payments, marketplaces, lending, loyalty and digital marketing products; business-to-business services such as business payments, process automation, lending and small business services; and core capabilities such as servicing, customer acquisition, fraud detection, security, data analytics and underwriting. It invests in fintech and related sectors to enhance American Express's core platform. It is based in Palo Alto with an additional office in New York.

Marta Arellano

Associate

Julia Brown

Associate

Sarah Kreifus

Principal

Margaret Lim

Managing Director

Mona Pezeshki

Investor

Past deals in Travel

MindTrip

Seed Round in 2024
Mindtrip is a technology company that specializes in AI-driven travel assistance. It offers a platform that provides personalized travel experiences, allowing users to ask questions in natural language to receive tailored suggestions for places to visit, real-time availability data, and organized itineraries.

Sensible Weather

Venture Round in 2023
Sensible Weather is a climate risk technology company that de-risks weather for travelers and travel partners. It offers a partner-branded Weather Guarantee service that reimburses travelers when bad weather disrupts an in-trip experience, supported by a proprietary climate data and risk analytics platform that prices Weather Guarantee in real time. The platform provides climate information and change projections to aid planning for travel and events, enabling partners to generate new revenue and improve traveler experiences.

Spotnana

Series A in 2021
Spotnana is a travel technology company that aims to simplify and enhance travel experiences. It offers a SaaS platform designed to modernize the travel industry's infrastructure, making travel more accessible, affordable, and trustworthy for corporations and consumers alike.

LoungeBuddy

Acquisition in 2019
LoungeBuddy, Inc. is a mobile application company based in San Francisco, California, founded in 2013. It specializes in providing travelers with short-term access to airport lounges worldwide. By enabling users to discover, book, and access these lounges, LoungeBuddy enhances the travel experience for those seeking comfort and amenities while waiting for flights. The company operates as a subsidiary of American Express Travel Related Services Company, Inc. LoungeBuddy's innovative platform allows lounge operators to sell excess capacity, capitalizing on the significant gap between available and utilized entries. This technology-focused approach includes a patent-pending, real-time inventory management system that optimizes passenger flow and facilitates transactions for various travel-related companies. With the global airport lounge market experiencing underutilization, LoungeBuddy aims to transform lounge access into a standard component of the air travel experience, alongside flights and hotel bookings.

Freebird

Series A in 2018
Freebird is an innovative mobile rebooking platform designed to assist travelers in managing flight disruptions, such as cancellations, significant delays, or missed connections. The company enables users to quickly and efficiently book a new ticket on any airline at no additional cost, ensuring a seamless travel experience. Through its user-friendly interface, travelers receive instant notifications about flight issues and can rebook their flights in under 30 seconds with just three taps on their mobile device. This service not only saves time for individual travelers but also enhances operational efficiency for travel agencies and corporations, while maintaining a duty of care and improving the overall traveler experience.

Mezi

Acquisition in 2018
Mezi is a travel technology company based in Sunnyvale, California, that specializes in providing executive assistant services through a text message interface. Acquired by American Express in 2018, Mezi offers a personal travel assistant application that utilizes artificial intelligence and machine learning to assist users in planning and booking their trips. The platform enables travelers to book flights, reserve hotel accommodations, and make dining arrangements, all through a simple messaging app. Mezi aims to enhance the travel experience by delivering a personalized, efficient service that allows individuals to navigate their travel needs with ease and confidence, positioning itself at the forefront of the evolving travel landscape.

Tapzo.

Series C in 2016
Tapzo (formerly Helpchat) is an All in One App for high frequency use cases. This could be anything from finding best offers, deals & coupons, booking cabs/taxis & autos, ordering food, recharging prepaid mobile & DTH, paying postpaid mobile bills, reading news, following & sharing trending, funny & viral stories, checking live cricket scores and daily horoscope! Tapzo is a 500+ people company with offices in Bangalore, New Delhi and Mumbai. You can check out the mobile app here. Android: bit.ly/Tapzo iOS: bit.ly/TapzoApp

Mezi

Series A in 2016
Mezi is a travel technology company based in Sunnyvale, California, that specializes in providing executive assistant services through a text message interface. Acquired by American Express in 2018, Mezi offers a personal travel assistant application that utilizes artificial intelligence and machine learning to assist users in planning and booking their trips. The platform enables travelers to book flights, reserve hotel accommodations, and make dining arrangements, all through a simple messaging app. Mezi aims to enhance the travel experience by delivering a personalized, efficient service that allows individuals to navigate their travel needs with ease and confidence, positioning itself at the forefront of the evolving travel landscape.

Tapzo.

Series B in 2015
Tapzo (formerly Helpchat) is an All in One App for high frequency use cases. This could be anything from finding best offers, deals & coupons, booking cabs/taxis & autos, ordering food, recharging prepaid mobile & DTH, paying postpaid mobile bills, reading news, following & sharing trending, funny & viral stories, checking live cricket scores and daily horoscope! Tapzo is a 500+ people company with offices in Bangalore, New Delhi and Mumbai. You can check out the mobile app here. Android: bit.ly/Tapzo iOS: bit.ly/TapzoApp

YPlan

Series A in 2013
YPlan is a mobile application that simplifies event booking, allowing users to discover and attend curated events in their city. Founded in London in February 2012, the platform connects with over 3,500 event partners globally, providing a comprehensive selection of activities for users to explore and enjoy. With a user-friendly interface, YPlan enables individuals to browse events, make instant bookings, and attend the selected activities on the same evening. The application also integrates with Apple's PassBook for seamless mobile ticketing. YPlan has gained significant popularity, boasting over 1.5 million users and receiving more than 1,000 five-star reviews on the App Store.

Deem

Venture Round in 2011
Deem is a technology platform that simplifies business travel. It offers integrated solutions for travel, car services, and expense management, aiming to reduce complexity for travelers, lower costs for employers, and enhance profitability for service providers.

Deem

Series E in 2008
Deem is a technology platform that simplifies business travel. It offers integrated solutions for travel, car services, and expense management, aiming to reduce complexity for travelers, lower costs for employers, and enhance profitability for service providers.

Deem

Venture Round in 2006
Deem is a technology platform that simplifies business travel. It offers integrated solutions for travel, car services, and expense management, aiming to reduce complexity for travelers, lower costs for employers, and enhance profitability for service providers.
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