Alumni Ventures Group
Alumni Ventures Group is a venture capital firm based in Manchester, New Hampshire, with offices across North America. It provides access to venture investing for individual accredited investors, particularly alumni networks, by offering diversified portfolios of venture opportunities and allowing members to invest alongside fellow alumni in ventures led by peers. The firm backs early-stage and later-stage opportunities across technology, consumer, healthcare, financial services, and other sectors, with a sector- and geography-agnostic approach. It typically invests between $10,000 and $3 million per deal and emphasizes the involvement of alumni connections and an institutional lead investor in opportunities. Alumni Ventures also offers focused funds to broaden participation, enabling accredited investors to access venture portfolios diversified by type, sector, stage, and geography. The model aims to democratize access to venture capital while maintaining rigorous selection standards through alumni networks.
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Past deals in Ticketing
Unified API
Pre Seed Round in 2024
Developer of an application programming interface (API) platform designed for building and launching customer-facing integrations. The company provides access to rapidly expanding categories from customer relationship management to ticketing, enabling developers to add integrations more securely at scale.
Hark
Seed Round in 2024
Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.
Hark
Seed Round in 2024
Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.
Jump
Series A in 2023
Jump is a technology platform that personalizes the fan experience and creates new revenue opportunities for teams. The platform integrates primary ticketing, white-labeled fan apps and websites, inventory management, and access control, enabling teams to manage the fan experience from ticketing to entry.
Skedaddle
Venture Round in 2018
Skedaddle, Inc. is a transportation company based in Boston, Massachusetts, that specializes in crowdsourced transportation services across the United States. Founded in 2013, Skedaddle offers a range of buses accommodating 12 to 55 passengers, catering to both organizations and individuals. The company aims to enhance mobility by providing a flexible mass transportation network that enables affordable and direct travel beyond urban limits. By leveraging crowdsourced demand for routes, Skedaddle simplifies the process of organizing and paying for bus trips, ensuring a comfortable and efficient travel experience for its users.
KEYPR
Seed Round in 2014
KEYPR® is a cloud-based guest experience and management platform for hotels, casinos and luxury residences. The platform delivers a personalized, friction-free guest experience, while creating new operational efficiencies and driving additional revenue opportunities for property owners and operators. Guests can access a directory of services, including dining, entertainment, third-party content and more through an in-room tablet and custom mobile app. The app also allows guests to bypass the front desk via KEYPR's digital key. Additionally, owners and managers gain valuable insight through the integrated dashboard (GEMS®) and intuitive tools that provide visibility into guest needs before, during and after their stay -- all while easily monitoring operational KPIs and guest data across multiple properties.
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