Unified API
Pre Seed Round in 2024
Developer of an application programming interface (API) platform designed for building and launching customer-facing integrations. The company provides access to rapidly expanding categories from customer relationship management to ticketing, enabling developers to add integrations more securely at scale.
Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.
Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.
Jump is a technology platform that personalizes the fan experience and creates new revenue opportunities for teams. The platform integrates primary ticketing, white-labeled fan apps and websites, inventory management, and access control, enabling teams to manage the fan experience from ticketing to entry.
Skedaddle
Venture Round in 2018
Skedaddle, Inc. is a transportation company based in Boston, Massachusetts, that specializes in crowdsourced transportation services across the United States. Founded in 2013, Skedaddle offers a range of buses accommodating 12 to 55 passengers, catering to both organizations and individuals. The company aims to enhance mobility by providing a flexible mass transportation network that enables affordable and direct travel beyond urban limits. By leveraging crowdsourced demand for routes, Skedaddle simplifies the process of organizing and paying for bus trips, ensuring a comfortable and efficient travel experience for its users.
Intelity
Seed Round in 2014
INTELITY is an enterprise technology platform that enhances service delivery within the hotel, casino, and luxury residential sectors. Its integrated platform consists of three main components: INTELITY Guest, INTELITY Staff, and INTELITY Connect, each designed to address specific challenges faced by service industry workforces. The platform features mobile and web applications, mobile key technology, in-room tablets, and a comprehensive ticketing and service management solution that operates seamlessly across devices. Additionally, INTELITY provides extensive integrations with various management systems, including property management, point of sale, and room control systems. By merging with KEYPR in 2018, INTELITY combined years of hospitality experience with advanced technology, offering management teams a robust end-to-end solution that enhances both guest and staff experiences.