Accenture

Accenture, established in 1989, is a multinational professional services company headquartered in Ireland. With approximately 204,000 employees serving clients in over 120 countries, Accenture specializes in management consulting, technology services, and outsourcing. The company partners with more than three-quarters of the Fortune Global 500, offering expertise across 40 industries and all business functions. Accenture Ventures, a part of Accenture, invests in growth-stage startups creating innovative enterprise technologies. The company's services include strategy, consulting, digital, technology, and operations, helping clients navigate digital disruption and drive enterprise-wide transformation.

Michael Abbott

Senior Managing Director, Global Banking Leader

Ron Ash

CEO

Jay Barrymore

Managing Director, Global Sustainable Investment Lead and Head of Sustainable and Impact Investing

Kelly Bissell

Global Managing Director, Lead of Accenture Security

Luis Cantero

Managing Director

Marc Carrel-Billiard

Global Managing Director (France)

Debora Corrao

Salesforce Business Group Lead, Senior Manager Director

Michael Dekshenieks

Managing Director

César Cid García

Managing Director

Davinder Gautam

Managing Director

Matthew Govier

Managing Director, Strategy and Consulting, Chemicals and Natural Resources

Stephanie Jamison

Chairman of Global Resources Industry Practices and Sustainability Services Lead

Malcolm Jeter

Strategy Analyst

Emmanuel Jusserand

Partner

Prateek Kakkar

Associate Director | Technical Architect | Google Cloud Capability Lead

Peter Lacy

Senior Managing Director - Global Sustainability Practice Lead; Europe Strategy Practice Lead

Schira Lillis

Principal Director and Lead - Global Financial Services Research

Tom Lounibos

Global Managing Director of Accenture Ventures

Shamayun Miah

Managing Director

Ralf Naef

Senior Managing Director

Jean-Marc Ollagnier

CEO - Europe, Middle East and Africa and Member of Global Management Committee

Angie Park

CFO

Tracey Patterson

Managing Director

Jack Ramsay

Senior Managing Director

David Smith

Senior Managing Director

Ashish Shah

Managing Director

Past deals in CRM

TalentSprint Educational Services

Acquisition in 2025
TalentSprint specializes in skill development and training, focusing primarily on the IT and BFSI sectors. The company offers technology-enabled experiential learning programs that combine cloud-based, in-person, and collegiate instruction. Its curriculum is designed in collaboration with industry experts and is aligned with national and international certification standards. TalentSprint's programs cover a range of topics, including sales and marketing, artificial intelligence, computational data science, fintech, and financial blockchain. By partnering with leading academic institutions and global corporations, TalentSprint aims to enhance the competencies of both young and experienced professionals, ensuring that they acquire skills that are directly applicable in the workplace. The company's consultative approach enables it to tailor training solutions that improve productivity and performance for its corporate clients, including top IT services firms and banks.

GemSeek

Acquisition in 2024
GemSeek Consulting, based in Sofia, Bulgaria, is a research and analytics firm specializing in data science and market research services. Founded by former senior managers from Fortune 500 companies, GemSeek understands the complexities of corporate decision-making and the necessity for actionable insights that drive business growth. The firm combines industry expertise with specialized customer research and quantitative analysis to provide deep insights into customer, competitor, and market behaviors. Its services include data management, advanced analytics, program design, profiling, and strategy formulation, aimed at enabling global enterprises to make informed, data-driven decisions and enhance customer experience. GemSeek has established a successful track record with leading multinationals and consultancy firms across Europe, North America, Asia, and the Middle East, focusing on delivering measurable results that optimize client performance.

Customer Management IT

Acquisition in 2023
Customer Management IT design tailor-made IT systems for our customers, using the most advanced and innovative technologies in the sector.

Incapsulate

Acquisition in 2023
Incapsulate is a management and technology consulting firm that specializes in helping organizations navigate digital transformation. The company offers expertise in blending management consulting with technical skills, focusing on a range of platforms and technologies, including mobile and cloud computing, as well as data visualization tools. Incapsulate primarily provides salesforce solutions tailored to enhance service delivery and optimize operational efficiency for its clients. By leveraging its comprehensive knowledge of various technologies, Incapsulate aims to empower businesses to improve their processes and outcomes in a rapidly evolving digital landscape.

On Service

Acquisition in 2023
On Service provides a range of services in business processing, inventory, claims, sales, administration, data management, and pensions.

Experity

Acquisition in 2021
Experity is a Brazilian company that specializes in cloud-based customer experience and commerce solutions. It offers a range of consulting services aimed at implementing customer relationship management solutions, including retail execution, e-commerce, marketing automation, and trade marketing. By leveraging leading cloud technologies, Experity assists businesses in enhancing efficiency and agility in their operations. The company's focus is on helping organizations develop effective customer experience and digital transformation strategies, ultimately improving their interactions with customers.

Beamery

Series C in 2021
Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

AppsPro

Acquisition in 2021
AppsPro is a cloud implementation service provider based in Riyadh, Saudi Arabia, specializing in Oracle Cloud solutions for both private and public sectors. The company focuses on integrating business applications, including enterprise resource planning, supply chain management, customer relationship management, and business intelligence, to meet comprehensive business IT needs. AppsPro's Enterprise division leverages Oracle Applications and Technologies in both on-premise and cloud environments. Additionally, its Digital Solutions division explores emerging technologies such as Robotics, Internet-of-Things, Blockchain, Process Automation, and Augmented Reality & Virtual Reality, enabling clients to navigate and thrive in the digital landscape.

maihiro

Acquisition in 2020
maihiro GmbH is a consultancy firm based in Ismaning, Germany, specializing in customer relationship management (CRM) and business analytics services. Founded in 2000, the company supports clients in various industries, including automotive, consumer goods, financial services, and pharmaceuticals, by enhancing their customer management processes through strategic consulting, process optimization, and technology implementation. With a focus on delivering tailored solutions, maihiro offers services such as SAP Cloud analysis to ensure clients can effectively utilize real-time customer data. The company also maintains strategic partnerships with leading technology firms, including SAP and Microsoft, and has a subsidiary located in Austria. As of early 2020, maihiro operates as a subsidiary of Accenture plc.

Kaplan

Acquisition in 2018
Kaplan is a consulting firm specializing in customer management services, focusing on transforming customer experiences through strategic, analytical, technological, and creative solutions. Established in 1987 and headquartered in Stockholm, Sweden, Kaplan offers a range of services, including strategy and change management, data and analytics, and marketing technology solutions. The firm has worked with notable clients such as Ellos, Kicks, Skandia, InkClub, Circle K, and Bonnier. In 2018, Kaplan became a subsidiary of Accenture plc, enhancing its capabilities and reach in the consulting industry.

DAZ Systems

Acquisition in 2018
DAZ Systems, Inc., established in 1995 and headquartered in El Segundo, California, specializes in implementing and managing Oracle-based ERP solutions for businesses ranging from startups to Fortune 500 companies. They offer a comprehensive suite of applications including Oracle E-Business Suite, Product Lifecycle Management, CRM On Demand, Demantra, Hyperion Management System, Oracle Business Intelligence, and Oracle Transportation Management. DAZ Systems provides hosting options and related services such as customer support, consulting, software integration, custom development, training, and more. Their client base spans various industries including consumer products, apparel, distribution, life sciences, and technology. As of October 2018, the company operates as a subsidiary of Accenture plc.

Pillar Technology Group

Acquisition in 2018
Pillar Technology Group, LLC is a technology consulting firm specializing in information technology and embedded software development. Founded in 1996 and headquartered in Columbus, Ohio, the company provides a range of services, including software development, customer relationship management, business intelligence, and mobile application development. Notably, Pillar Technology has developed LOOP, a software service that ensures the security, reliability, and compatibility of software and hardware integration prior to the full development of hardware solutions. The firm also offers IT transformation, testing, and training services, catering to industries that require high-quality, user-friendly embedded software for smart, connected products, including autonomous vehicles. In addition to its Columbus headquarters, Pillar Technology has locations in Ann Arbor, Michigan; Des Moines, Iowa; and Palo Alto, California.

Accenture

Seed Round in 2017
Accenture, established in 1989, is a multinational professional services company headquartered in Ireland. With approximately 204,000 employees serving clients in over 120 countries, Accenture specializes in management consulting, technology services, and outsourcing. The company partners with more than three-quarters of the Fortune Global 500, offering expertise across 40 industries and all business functions. Accenture Ventures, a part of Accenture, invests in growth-stage startups creating innovative enterprise technologies. The company's services include strategy, consulting, digital, technology, and operations, helping clients navigate digital disruption and drive enterprise-wide transformation.

CRMWaypoint

Acquisition in 2016
CRMWaypoint is a Netherlands-based company that provides cloud advisory and technology services, with a focus on Salesforce cloud solutions tailored for sales, service, and marketing applications. The firm specializes in helping organizations leverage cloud technologies to enhance their operational efficiency and customer engagement. Through its expertise in Salesforce, CRMWaypoint aims to facilitate digital transformation for its clients, enabling them to optimize their business processes and achieve their strategic objectives.

Tquila

Acquisition in 2015
Tquila is a Platinum Partner of Salesforce.com, specializing in delivering enterprise solutions based on Salesforce's product suite, including Sales, Service, Marketing, Communities & Analytics, Force.com, Heroku, and Mobile Solutions. The company operates as a venture-building firm focused on creating new technology service companies from seed to scale, fostering relationships between startups and the broader tech ecosystem, and cultivating relevant talent in high-growth technologies.

ClientHouse

Acquisition in 2014
ClientHouse is an independent consultancy based in Jena, Germany, specializing in cloud computing and customer relationship management services. The company offers solutions for Salesforce and Veeva Systems, focusing on management advice, process optimization, implementation, and technology consulting. With a commitment to enhancing client operations, ClientHouse provides tailored strategies to improve efficiency and effectiveness in managing customer relationships.

CAS

Acquisition in 2010
CAS, the leading provider of Customer Management and Mobility Solutions, helps Consumer Products companies sell more products more profitably. CAS offers an integrated suite of Retail Execution and Trade Promotion Management software, including Direct Store Delivery, Field Service and Trade Promotion Optimization. CAS serves leading brand manufacturers including Anheuser-Busch InBev, Campbell Soup Company, GlaxoSmithKline, Henkel, Molson Coors Brewing Company, Nestlé, R.J. Reynolds Tobacco Company and more. CAS has global headquarters in Germany and offices in the Americas, EMEA and AsiaPac.
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