Accel

Accel is a venture capital firm founded in 1983 and based in Palo Alto, California, with additional offices in San Francisco, London, and Bangalore. It focuses on early and growth-stage technology startups, investing across software, cloud, data analytics, mobile technology, consumer services, fintech, security, healthcare, and information technologies. Accel seeks to partner with entrepreneurs to build world-class companies that define new categories and drive growth. Its portfolio includes notable technology companies such as Atlassian, Dropbox, Slack, Spotify, Etsy, Cloudera, DJI, Braintree, and Lookout Security, among others.

Pratik Agarwal

Principal

Casey Aylward

Partner

Mahendran Balachandran

Partner

Luca Bocchio

Partner

Philippe Botteri

Partner

Past deals in VoIP

Invoca

Series F in 2022
Invoca is a leader in conversation intelligence AI, empowering marketing, e-commerce, and contact center teams to boost revenue by extracting insights from customer calls. Its platform integrates with major tech platforms, enabling automated actions based on conversation data for enhanced digital touchpoints and improved experiences.

Invoca

Series E in 2019
Invoca is a leader in conversation intelligence AI, empowering marketing, e-commerce, and contact center teams to boost revenue by extracting insights from customer calls. Its platform integrates with major tech platforms, enabling automated actions based on conversation data for enhanced digital touchpoints and improved experiences.

Invoca

Series D in 2016
Invoca is a leader in conversation intelligence AI, empowering marketing, e-commerce, and contact center teams to boost revenue by extracting insights from customer calls. Its platform integrates with major tech platforms, enabling automated actions based on conversation data for enhanced digital touchpoints and improved experiences.

Invoca

Series C in 2014
Invoca is a leader in conversation intelligence AI, empowering marketing, e-commerce, and contact center teams to boost revenue by extracting insights from customer calls. Its platform integrates with major tech platforms, enabling automated actions based on conversation data for enhanced digital touchpoints and improved experiences.

Discord

Series A in 2013
Discord operates as a communication platform offering voice, video, and text services for users to interact with friends and communities. Originally created for gamers, it has since expanded its user base to include various groups such as art communities, study groups, and local clubs.

Discord

Seed Round in 2012
Discord operates as a communication platform offering voice, video, and text services for users to interact with friends and communities. Originally created for gamers, it has since expanded its user base to include various groups such as art communities, study groups, and local clubs.

Telepo

Series B in 2010
Telepo is a Swedish company based in Stockholm, founded in 2003, that specializes in enterprise mobility and converged communication solutions for businesses and service providers. It offers a range of business communication services, including single number reach, presence, personal call routing, unified messaging, and integration with third-party applications. Telepo's solutions integrate mobile, fixed, and IP-based communications networks, providing features such as over-the-air deployment, configuration, and remote diagnostics of devices and services. The company also offers professional services like technical pre-studies, customization, training, consulting, project management, and implementation. Additionally, Telepo provides cloud communications software, including unified communications-as-a-service (UCaaS) and fixed-mobile convergence (FMC) platforms to service providers, mobile operators, and carriers across Europe, Asia, and Africa.

XConnect Global Networks

Series B in 2009
XConnect Global Networks is a leading provider of next-generation interconnection services that facilitate the adoption of IP-based multimedia communications. The company leverages its advanced ENUM registry and IPX hub technology to help customers optimize their network and technology investments, enabling the delivery of IP voice, video, and unified communications across various networks and platforms. Headquartered in London, with additional offices in the USA, EMEA, and Asia, XConnect serves a diverse customer base that includes major carriers, service providers, and video conferencing providers across more than 70 countries. Their federation-based peering services offer real-time access to comprehensive and secure phone number data, empowering mobile communications and ensuring efficient connectivity for IP-enabled carriers and service providers.

Telepo

Venture Round in 2008
Telepo is a Swedish company based in Stockholm, founded in 2003, that specializes in enterprise mobility and converged communication solutions for businesses and service providers. It offers a range of business communication services, including single number reach, presence, personal call routing, unified messaging, and integration with third-party applications. Telepo's solutions integrate mobile, fixed, and IP-based communications networks, providing features such as over-the-air deployment, configuration, and remote diagnostics of devices and services. The company also offers professional services like technical pre-studies, customization, training, consulting, project management, and implementation. Additionally, Telepo provides cloud communications software, including unified communications-as-a-service (UCaaS) and fixed-mobile convergence (FMC) platforms to service providers, mobile operators, and carriers across Europe, Asia, and Africa.

XConnect Global Networks

Series A in 2007
XConnect Global Networks is a leading provider of next-generation interconnection services that facilitate the adoption of IP-based multimedia communications. The company leverages its advanced ENUM registry and IPX hub technology to help customers optimize their network and technology investments, enabling the delivery of IP voice, video, and unified communications across various networks and platforms. Headquartered in London, with additional offices in the USA, EMEA, and Asia, XConnect serves a diverse customer base that includes major carriers, service providers, and video conferencing providers across more than 70 countries. Their federation-based peering services offer real-time access to comprehensive and secure phone number data, empowering mobile communications and ensuring efficient connectivity for IP-enabled carriers and service providers.

Telepo

Series A in 2006
Telepo is a Swedish company based in Stockholm, founded in 2003, that specializes in enterprise mobility and converged communication solutions for businesses and service providers. It offers a range of business communication services, including single number reach, presence, personal call routing, unified messaging, and integration with third-party applications. Telepo's solutions integrate mobile, fixed, and IP-based communications networks, providing features such as over-the-air deployment, configuration, and remote diagnostics of devices and services. The company also offers professional services like technical pre-studies, customization, training, consulting, project management, and implementation. Additionally, Telepo provides cloud communications software, including unified communications-as-a-service (UCaaS) and fixed-mobile convergence (FMC) platforms to service providers, mobile operators, and carriers across Europe, Asia, and Africa.

Outsmart

Venture Round in 2005
Founded in 2001, Outsmart is a leading mobile solutions provider of convergence technologies. The Company offers its flagship product, the Plug ‘n Talk™ solution that allows mobile operators to reach out across national borders to tap into new user segments. Based on its Smart Convergence Platform, Outsmart enables operators to converge between mobile and VoIP. This ensures an opportunity to broaden their reach with new revenue generating services for both residential and business users

Kagoor Networks

Series D in 2004
Kagoor Networks is a leading provider of session border control technology aimed at facilitating the delivery of Internet Protocol communications services. The company specializes in addressing the technical challenges that carriers typically encounter at the borders of Voice over Internet Protocol (VoIP) networks. With its extensive technical expertise, Kagoor offers a range of solutions that enhance interoperability, security, network address translation, bandwidth management, and service level assurance. Their flagship products include the VoiceFlow series of session border controllers, which are designed to meet the evolving needs of the telecommunications industry and ensure compliance with regulatory standards.

Lycium Networks

Venture Round in 2002
Lycium Networks is a technology company specializing in high-speed convergence solutions that integrate voice and data over next-generation networks. Founded by Doron Barack, Ron Cohen, and Yehuda Wieder, the company leverages the team's extensive experience in the communications industry. Lycium Networks has developed System on Chip (SoC) technology, specifically its Meridian SoC, which provides circuit emulation services. This technology supports SDH/SONET protection and incorporates operation, administration, and management mechanisms, enabling the synchronization and multiplexing of TDM services over packet-switched networks. By delivering these advanced capabilities, Lycium Networks empowers communications equipment vendors to offer significant advantages to operators and end-users.

AccessLan Communications

Venture Round in 2001
AccessLan, the Silicon Valley pioneer of PacketLoop, is a leading provider of business-focused and carrier-class access equipment for Integrated Communications Providers (ICPs). PacketLoop delivers the next generation of packet-based, local loop solutions, providing variable rate, multi-service intelligent infrastructure with Internet Scaling Architecture (ISA) enabling the industry’s first Quality-of-Service (QoS) for Internet Protocol (IP) management. It is ideally suited to delivery of packet-based services including: Voice-over-DSL (VoDSL), Internet access; Frame Relay; Virtual Private Network (VPN) and application hosting such as, streaming content and differentiated access services.

Vertical Networks

Series F in 2001
Vertical Networks is a distributor of IP-PBX software and communications solutions for branch offices and stores, delivers customizable solutions to several industries, including financial services, healthcare, publishing, and retail.

Tahoe Networks

Series A in 2001
The company makes equipment that enhances the delivery of mobile data services by using IP (Internet Protocol) instead of the technology used to carry voice signals.

Informio

Series A in 2000
Informio,Inc trial service delivers Internet content and voice applications through any wireless phone. It has been developed by people who pioneered voice messaging systems and the World Wide Web. Find out about what they're doing by subscribing to their mailing list.

Teloquent Communications

Venture Round in 2000
Teloquent Communications is a provider of virtual call center solutions, specializing in web and traditional telephone-based customer interactions. Founded in June 1989 and based in Billerica, Massachusetts, the company offers integrated solutions that encompass voice, data, video, and web inquiries. Teloquent Communications develops software designed for various communication channels, enabling businesses to enhance their customer service capabilities through effective call center networking and virtual office solutions. In December 2003, the company was acquired by Syntellect.

AccessLan Communications

Venture Round in 2000
AccessLan, the Silicon Valley pioneer of PacketLoop, is a leading provider of business-focused and carrier-class access equipment for Integrated Communications Providers (ICPs). PacketLoop delivers the next generation of packet-based, local loop solutions, providing variable rate, multi-service intelligent infrastructure with Internet Scaling Architecture (ISA) enabling the industry’s first Quality-of-Service (QoS) for Internet Protocol (IP) management. It is ideally suited to delivery of packet-based services including: Voice-over-DSL (VoDSL), Internet access; Frame Relay; Virtual Private Network (VPN) and application hosting such as, streaming content and differentiated access services.

Vertical Networks

Venture Round in 1999
Vertical Networks is a distributor of IP-PBX software and communications solutions for branch offices and stores, delivers customizable solutions to several industries, including financial services, healthcare, publishing, and retail.
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