Accel

Doctor Droid is an on-call intelligence platform to accelerate production issue & incident investigations.

Upaway is a travel agency app that offers on-demand trip support from experienced travelers. The platform allows users to securely store and share travel-related documents, facilitating collaboration on various trips and travel plans. By integrating travel organization tools with personalized assistance, Upaway helps customers find suitable accommodations, make eco-friendly travel choices, and address issues such as lost luggage or flight delays. The service also provides timely safety updates for each destination, ensuring a hassle-free experience for users throughout their travel journey.

OnsiteGo is a leading device-care provider in India, specializing in extended warranty, damage protection, annual maintenance contracts, and on-demand repair services for a wide range of electronic devices and home appliances. The company enhances the post-purchase ownership experience by offering hassle-free repair and maintenance services, which are accessible through retail stores and online marketplaces. OnsiteGo partners with brand-authorized service centers and online retail platforms to facilitate convenient pick-up, servicing, and delivery of damaged products without additional costs. Renowned for its exceptional customer service, OnsiteGo boasts one of the highest Net Promoter Scores in the after-sales service sector, reflecting its commitment to customer satisfaction and effective service delivery.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

PagerDuty, Inc. operates a digital operations management platform designed to enhance real-time operational capabilities for businesses globally. Founded in 2009 and headquartered in San Francisco, the company provides a software-as-a-service solution that integrates digital signals from various systems and devices with human response data, enabling teams to respond effectively to incidents and disruptions. Its platform offers a range of services, including event intelligence, incident response, on-call management, and advanced analytics, catering to industries such as technology, telecommunications, retail, and financial services. With over 10,000 customers, including notable names like Comcast and Slack, PagerDuty empowers organizations to proactively manage incidents and ensure exceptional customer experiences. The company's partnership with Tata Consultancy Services further supports efforts in digital transformation.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

PagerDuty, Inc. operates a digital operations management platform designed to enhance real-time operational capabilities for businesses globally. Founded in 2009 and headquartered in San Francisco, the company provides a software-as-a-service solution that integrates digital signals from various systems and devices with human response data, enabling teams to respond effectively to incidents and disruptions. Its platform offers a range of services, including event intelligence, incident response, on-call management, and advanced analytics, catering to industries such as technology, telecommunications, retail, and financial services. With over 10,000 customers, including notable names like Comcast and Slack, PagerDuty empowers organizations to proactively manage incidents and ensure exceptional customer experiences. The company's partnership with Tata Consultancy Services further supports efforts in digital transformation.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

HelloTech, Inc. is a provider of in-home information technology support services, specializing in troubleshooting, installation, and repairs. Founded in 2014 and based in Los Angeles, California, the company offers a range of services including computer setup, virus removal, data backup, smart TV setup, and tech consultations. It also provides installation services for security cameras and video doorbells. HelloTech distinguishes itself by utilizing a vetted, background-checked on-demand workforce to deliver both in-home and online support, helping consumers effectively manage and upgrade their home technology.

ANSR is a leading provider of consulting services focused on establishing and operating Global Capability Centers (GCCs) for multinational corporations. The company specializes in developing technology and innovation capabilities in regions such as India and Eastern Europe. ANSR offers comprehensive end-to-end solutions for businesses looking to set up captive service centers. Its platform facilitates the creation of fully integrated, in-house centers by providing enterprise-ready services in talent acquisition, workspace management, human resources, operations, and payroll. By utilizing a proprietary as-a-service model, ANSR helps clients mitigate risks associated with building globally distributed teams while eliminating the need for substantial upfront investments.

HelloTech, Inc. is a provider of in-home information technology support services, specializing in troubleshooting, installation, and repairs. Founded in 2014 and based in Los Angeles, California, the company offers a range of services including computer setup, virus removal, data backup, smart TV setup, and tech consultations. It also provides installation services for security cameras and video doorbells. HelloTech distinguishes itself by utilizing a vetted, background-checked on-demand workforce to deliver both in-home and online support, helping consumers effectively manage and upgrade their home technology.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Raptr is an online gaming platform that enhances the gaming experience for its users by providing tools to optimize software and hardware performance. Founded in 2007 by Dennis Fong, the platform has amassed over 21 million users across more than 100 countries. Raptr offers features such as one-click optimizations for numerous popular games, automated driver updates, and efficient gameplay recording and streaming capabilities that minimally affect system performance. This enables gamers to save replays, record videos, and broadcast their gameplay live, facilitating connection and interaction with friends and the gaming community. The company is supported by various investors, including Accel Partners and Founder’s Fund.

OnsiteGo is a leading device-care provider in India, specializing in extended warranty, damage protection, annual maintenance contracts, and on-demand repair services for a wide range of electronic devices and home appliances. The company enhances the post-purchase ownership experience by offering hassle-free repair and maintenance services, which are accessible through retail stores and online marketplaces. OnsiteGo partners with brand-authorized service centers and online retail platforms to facilitate convenient pick-up, servicing, and delivery of damaged products without additional costs. Renowned for its exceptional customer service, OnsiteGo boasts one of the highest Net Promoter Scores in the after-sales service sector, reflecting its commitment to customer satisfaction and effective service delivery.

HelloTech, Inc. is a provider of in-home information technology support services, specializing in troubleshooting, installation, and repairs. Founded in 2014 and based in Los Angeles, California, the company offers a range of services including computer setup, virus removal, data backup, smart TV setup, and tech consultations. It also provides installation services for security cameras and video doorbells. HelloTech distinguishes itself by utilizing a vetted, background-checked on-demand workforce to deliver both in-home and online support, helping consumers effectively manage and upgrade their home technology.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Raptr is an online gaming platform that enhances the gaming experience for its users by providing tools to optimize software and hardware performance. Founded in 2007 by Dennis Fong, the platform has amassed over 21 million users across more than 100 countries. Raptr offers features such as one-click optimizations for numerous popular games, automated driver updates, and efficient gameplay recording and streaming capabilities that minimally affect system performance. This enables gamers to save replays, record videos, and broadcast their gameplay live, facilitating connection and interaction with friends and the gaming community. The company is supported by various investors, including Accel Partners and Founder’s Fund.

Parallocity provides advanced automated defect detection tools for mission critical software development. Parallocity's customers include leaders in industries from networking to storage, security, web and cloud infrastructure, telecommunications, consumer electronics, and more. These companies cannot afford the time, cost, and potential damage to their brands that result from elusive software defects that go undetected even with rigorous testing. Once such errors ship in production code they can cause anomalous program behavior, security breaches, system crashes, and even catastrophic failure. That's why these firms have licensed tools based on Parallocity's Zeus Virtual Machine® (ZVM) Dynamic Analysis Framework with automated runtime defect detection and integrated code analytics. ZVM's patent pending technology represents a breakthrough in dynamic runtime analysis by virtue of its performance, memory-efficiency, and scalability. When integrated into the software development workflow and regression test environment, Parallocity's ZVM-based tools represent the best chance of catching critical errors prior to production release. With funding from Accel Partners, Parallocity is enabling the rapid paradigm shift in software development to highly concurrent, multi-threaded applications that will allow companies to leverage the performance benefits of parallel processing on current and next generation multi-core processors.

Telepo provides enterprise mobility and converged communication solutions for businesses and service providers. It offers business communication solution that provides mobile business users and enterprise voice administrators with various services, such as single number reach, presence, personal call routing, unified messaging, least cost routing, PBX features, mobile extension, corporate directory, virtual hosting, web-based provisioning, on-line reporting and usage statistics, and integration with third party business applications, as well as support and roaming between VoIP customers, IP phones, SIP hard phones, and voice over WLAN/Wi-Fi dual mode mobile phones; and over-the-air deployment, configuration, and remote diagnostics of devices and services. The company offers business communication server, a management system for enterprise voice networks; Mobile+, a mobile phone customer software; and Softphone+, a personal computer desktop soft phone that offers access to instant/short messaging, conferencing lists, directory search and contacts with presence information, and monitoring of remote calls and queues. It also offers professional services, including technical and business pre-studies, service strategy, business case development, customization, training, customer-specific operations and maintenance training, consulting, project management, and implementation, as well as provides application managed services. The company's solutions integrate mobile, fixed, and IP-based communications networks. Telepo AB was founded in 2003 and is headquartered in Stockholm, Sweden.

Telepo provides enterprise mobility and converged communication solutions for businesses and service providers. It offers business communication solution that provides mobile business users and enterprise voice administrators with various services, such as single number reach, presence, personal call routing, unified messaging, least cost routing, PBX features, mobile extension, corporate directory, virtual hosting, web-based provisioning, on-line reporting and usage statistics, and integration with third party business applications, as well as support and roaming between VoIP customers, IP phones, SIP hard phones, and voice over WLAN/Wi-Fi dual mode mobile phones; and over-the-air deployment, configuration, and remote diagnostics of devices and services. The company offers business communication server, a management system for enterprise voice networks; Mobile+, a mobile phone customer software; and Softphone+, a personal computer desktop soft phone that offers access to instant/short messaging, conferencing lists, directory search and contacts with presence information, and monitoring of remote calls and queues. It also offers professional services, including technical and business pre-studies, service strategy, business case development, customization, training, customer-specific operations and maintenance training, consulting, project management, and implementation, as well as provides application managed services. The company's solutions integrate mobile, fixed, and IP-based communications networks. Telepo AB was founded in 2003 and is headquartered in Stockholm, Sweden.

Raptr is an online gaming platform that enhances the gaming experience for its users by providing tools to optimize software and hardware performance. Founded in 2007 by Dennis Fong, the platform has amassed over 21 million users across more than 100 countries. Raptr offers features such as one-click optimizations for numerous popular games, automated driver updates, and efficient gameplay recording and streaming capabilities that minimally affect system performance. This enables gamers to save replays, record videos, and broadcast their gameplay live, facilitating connection and interaction with friends and the gaming community. The company is supported by various investors, including Accel Partners and Founder’s Fund.

Telepo provides enterprise mobility and converged communication solutions for businesses and service providers. It offers business communication solution that provides mobile business users and enterprise voice administrators with various services, such as single number reach, presence, personal call routing, unified messaging, least cost routing, PBX features, mobile extension, corporate directory, virtual hosting, web-based provisioning, on-line reporting and usage statistics, and integration with third party business applications, as well as support and roaming between VoIP customers, IP phones, SIP hard phones, and voice over WLAN/Wi-Fi dual mode mobile phones; and over-the-air deployment, configuration, and remote diagnostics of devices and services. The company offers business communication server, a management system for enterprise voice networks; Mobile+, a mobile phone customer software; and Softphone+, a personal computer desktop soft phone that offers access to instant/short messaging, conferencing lists, directory search and contacts with presence information, and monitoring of remote calls and queues. It also offers professional services, including technical and business pre-studies, service strategy, business case development, customization, training, customer-specific operations and maintenance training, consulting, project management, and implementation, as well as provides application managed services. The company's solutions integrate mobile, fixed, and IP-based communications networks. Telepo AB was founded in 2003 and is headquartered in Stockholm, Sweden.

Topspin Communications, founded in 2000 and based in Mountain View, California, specializes in server networking equipment and virtualization solutions for enterprise data centers. The company provides server fabric switches that create programmable infrastructure for various applications, including grid and utility computing, clustered enterprise applications, and server virtualization. These switches enable efficient connectivity among servers, facilitating enhanced network and storage access within a server grid. Additionally, Topspin's virtualization fabric allows for the dynamic allocation of CPU, I/O, and storage resources, enabling organizations to adapt quickly to evolving business demands while streamlining the integration and deployment of new data center resources.

Topspin Communications, founded in 2000 and based in Mountain View, California, specializes in server networking equipment and virtualization solutions for enterprise data centers. The company provides server fabric switches that create programmable infrastructure for various applications, including grid and utility computing, clustered enterprise applications, and server virtualization. These switches enable efficient connectivity among servers, facilitating enhanced network and storage access within a server grid. Additionally, Topspin's virtualization fabric allows for the dynamic allocation of CPU, I/O, and storage resources, enabling organizations to adapt quickly to evolving business demands while streamlining the integration and deployment of new data center resources.

Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.

Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.