Accel

Accel is a venture capital firm founded in 1983 and headquartered in Palo Alto, California, with additional offices in San Francisco, London, and Bangalore. The firm specializes in early and growth-stage investments, focusing on sectors such as cloud computing, software as a service (SaaS), consumer products, enterprise solutions, information technology, healthcare, fintech, security, media, and business services. Accel is dedicated to supporting a global community of entrepreneurs, identifying and backing those with the potential to drive the growth of next-generation industries. The firm's portfolio includes notable companies like Atlassian, Dropbox, and Facebook, showcasing its commitment to fostering innovation and growth in the technology landscape.

Pratik Agarwal

Principal

Radhika Ananth

Vice President and Investor

Casey Aylward

Partner

Mahendran Balachandran

Partner, India

Julien Bek

Principal

Luca Bocchio

Partner

Andrei Brasoveanu

Partner

Katie Brown

Investor

Abhinav Chaturvedi

Partner

Ethan Choi

Partner

Miles Clements

Partner

Adrian Colyer

Venture Partner

Kevin Comolli

Partner

Anand Daniel

Partner

Ben Dooley

CFO

Peter Doyle

Investor

Sameer Gandhi

Partner

Martin Gibson

Technology Investor

Graham Hutson

Investor

Sara Ittelson

Partner

Dinesh Katiyar

Partner

Shekhar Kirani

Partner, India

Richard Kotite

Vice President

Gagan Kumar

General Partner

Daniel Levine

Partner

Ping Li

Partner

John Locke

Partner

Zhenya Loginov

Partner

Arun Mathew

Partner

Jonathan Mendelson

Investor

Subrata Mitra

Founder

Gonzalo Mocorrea

Investor

Vasant Natarajan

Partner

Vas Natarajan

Partner

Harry Nelis

Partner

Nate Niparko

Partner

Rachit Parekh

Investor

Vijaysai Patnaik

Associate

Prashanth Prakash

Co-Founder and Partner, India

Varun Purandare

Principal and Investor

Ben Quazzo

Investor, Venture and Growth

Rafael Quintanilla Loeillet

Early-Stage Investor

Tim Rawlinson

Investor - Growth

Tracy Sedlock

Chief Operating Partner

Manasi Shah

Vice President and Investment Team Member

Sarthak Singh

Investor

Ryan Sweeney

General Partner

Charles Tananbaum

Investor

Humza Tariq

Investor

Jonathan Turner

Partner

Cecilia Wang

Vice President and Investor

Matt Weigand

Partner

Eric Wolford

Venture Partner

Ivan Zhou

Partner

Richard Wong

Partner

Bruce Golden

Partner

Steve Loughlin

Partner

Barath Shankar Subramanian

Senior Analyst

David Waltcher

Investor

Past deals in Sales Automation

Invoca

Series F in 2022
Invoca, Inc. is a technology company that specializes in AI-powered call tracking and analytics, focusing on enhancing marketing and sales through actionable insights from customer conversations. Its platform provides tools for measuring and optimizing inbound calls, allowing marketers to achieve detailed campaign attribution and understand caller intent. The company offers a suite of call intelligence solutions, including voice analytics, a real-time engagement engine, and integrations with major marketing and sales applications. Invoca's products, such as the voice marketing cloud and machine learning algorithms, empower businesses to enhance their customer interactions and drive revenue growth. The company serves a wide range of sectors, including consumer and business-to-business markets, and has established partnerships with prominent brands such as AutoNation and Verizon. Founded in 2007 and based in Santa Barbara, California, Invoca has expanded its presence with additional offices in San Francisco and Denver.

Vivun

Series C in 2022
Vivun Inc. is a company based in Oakland, California, that specializes in presales pipeline management through its innovative platform. Established in 2018, Vivun provides tools designed to enhance technical sales processes, including opportunity management, competitive intelligence, and battle cards. The platform integrates seamlessly with existing customer relationship management systems, allowing organizations to improve forecast accuracy and identify new revenue opportunities. Notably, Vivun offers the world’s first AI Sales Engineer, which helps businesses scale technical expertise and optimize their operations. Prominent clients such as ADP, Coupa, and Docusign utilize Vivun's solutions to accelerate deal closures while reducing sales costs.

Rubycontech

Series B in 2022
Rubycontech is a software company that develops workflow consulting, sales, and training support platforms.

Scratchpad

Series B in 2022
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.

Cogsy

Seed Round in 2021
Cogsy is an Austin-based startup that offers inventory optimization technology specifically designed for direct-to-consumer (DTC) brands. The platform aims to streamline operations by eliminating the need for manual spreadsheets and guesswork in inventory management. It automatically forecasts sales and predicts optimal stock levels, ensuring that brands maintain the right inventory on hand at all times. By keeping inventory updated in real-time and generating recommended purchase orders, Cogsy enables e-commerce businesses to enhance cash flow and operational efficiency. Additionally, Cogsy provides tools for building custom websites, allowing users to create a tailored online presence easily. Users can utilize simple design tools or request assistance from the support team, while advanced features include a transparent platform for developers to write their own code and create additional functionality for their sites. This comprehensive approach positions Cogsy as a valuable partner for brands looking to optimize their inventory management and online presence.

Folk

Seed Round in 2021
Folk is a comprehensive customer relationship management (CRM) platform that centralizes critical organizational relationships and adapts to various workflows. Its software offers advanced contact management capabilities, allowing users to track interaction history across multiple channels and collaborate effectively within teams. By integrating essential tools into a single hub, Folk enables clients to efficiently manage sales pipelines, recruiting processes, and deal flow, while facilitating prospection management. This next-generation CRM is designed to streamline operations and enhance networking opportunities for organizations.

Slintel

Series A in 2021
Slintel captures technographic-powered buying intent and helps companies uncover 3% of active buyers in their target market. It evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence. Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 70 million decision-makers across the world. It was established in 2016 and is based in Mountain View, California.

Vivun

Series B in 2021
Vivun Inc. is a company based in Oakland, California, that specializes in presales pipeline management through its innovative platform. Established in 2018, Vivun provides tools designed to enhance technical sales processes, including opportunity management, competitive intelligence, and battle cards. The platform integrates seamlessly with existing customer relationship management systems, allowing organizations to improve forecast accuracy and identify new revenue opportunities. Notably, Vivun offers the world’s first AI Sales Engineer, which helps businesses scale technical expertise and optimize their operations. Prominent clients such as ADP, Coupa, and Docusign utilize Vivun's solutions to accelerate deal closures while reducing sales costs.

Scratchpad

Series A in 2021
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.

DecisionLink

Series A in 2021
DecisionLink Corporation, based in Atlanta, Georgia, provides a cloud-based platform known as ValueCloud, designed to automate customer value management. This platform enables analysts, sales representatives, and customer success teams to create tailored business cases and value propositions, facilitating more strategic conversations throughout the sales process, from initial contact to contract renewal. By leveraging AI technology, ValueCloud transforms customer value insights into actionable assets, allowing organizations to shift discussions from product features to business outcomes. This approach not only enhances the effectiveness of sales and marketing efforts but also aids in reducing customer churn and increasing cross-selling opportunities. DecisionLink's solutions cater to a diverse range of clients, including small, medium, and large business-to-business software companies, and are trusted by prominent enterprises such as Adobe and VMware.

MindTickle

Series D in 2020
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.

Slintel

Series A in 2020
Slintel captures technographic-powered buying intent and helps companies uncover 3% of active buyers in their target market. It evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence. Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 70 million decision-makers across the world. It was established in 2016 and is based in Mountain View, California.

Vivun

Series A in 2020
Vivun Inc. is a company based in Oakland, California, that specializes in presales pipeline management through its innovative platform. Established in 2018, Vivun provides tools designed to enhance technical sales processes, including opportunity management, competitive intelligence, and battle cards. The platform integrates seamlessly with existing customer relationship management systems, allowing organizations to improve forecast accuracy and identify new revenue opportunities. Notably, Vivun offers the world’s first AI Sales Engineer, which helps businesses scale technical expertise and optimize their operations. Prominent clients such as ADP, Coupa, and Docusign utilize Vivun's solutions to accelerate deal closures while reducing sales costs.

Scratchpad

Seed Round in 2020
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.

Slintel

Seed Round in 2019
Slintel captures technographic-powered buying intent and helps companies uncover 3% of active buyers in their target market. It evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence. Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 70 million decision-makers across the world. It was established in 2016 and is based in Mountain View, California.

DecisionLink

Venture Round in 2019
DecisionLink Corporation, based in Atlanta, Georgia, provides a cloud-based platform known as ValueCloud, designed to automate customer value management. This platform enables analysts, sales representatives, and customer success teams to create tailored business cases and value propositions, facilitating more strategic conversations throughout the sales process, from initial contact to contract renewal. By leveraging AI technology, ValueCloud transforms customer value insights into actionable assets, allowing organizations to shift discussions from product features to business outcomes. This approach not only enhances the effectiveness of sales and marketing efforts but also aids in reducing customer churn and increasing cross-selling opportunities. DecisionLink's solutions cater to a diverse range of clients, including small, medium, and large business-to-business software companies, and are trusted by prominent enterprises such as Adobe and VMware.

Freshworks

Series H in 2019
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Invoca

Series E in 2019
Invoca, Inc. is a technology company that specializes in AI-powered call tracking and analytics, focusing on enhancing marketing and sales through actionable insights from customer conversations. Its platform provides tools for measuring and optimizing inbound calls, allowing marketers to achieve detailed campaign attribution and understand caller intent. The company offers a suite of call intelligence solutions, including voice analytics, a real-time engagement engine, and integrations with major marketing and sales applications. Invoca's products, such as the voice marketing cloud and machine learning algorithms, empower businesses to enhance their customer interactions and drive revenue growth. The company serves a wide range of sectors, including consumer and business-to-business markets, and has established partnerships with prominent brands such as AutoNation and Verizon. Founded in 2007 and based in Santa Barbara, California, Invoca has expanded its presence with additional offices in San Francisco and Denver.

VoiceOps

Series A in 2019
VoiceOps is a pioneering coaching enablement solution designed specifically for call centers, focusing on enhancing the effectiveness of coaches to achieve higher return on investment. Established in 2016, the company provides a platform that drives significant behavior change among sales representatives, resulting in improved conversion rates, decreased attrition, and reduced ramp-up time. VoiceOps integrates artificial intelligence tools to analyze high-volume calls, identify successful behaviors, and implement necessary improvements, thereby facilitating a more consultative customer experience. Its impact is notable, with clients experiencing substantial increases in close rates and significant reductions in compliance violations and post-call work. VoiceOps serves a diverse clientele across industries such as financial services, education, and insurance, and continues to grow rapidly, positioning itself as a leader in call center efficiency and performance enhancement.

MindTickle

Series C in 2019
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.

Mihup

Series A in 2019
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.

CleverTap

Series B in 2019
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.

Freshworks

Series G in 2018
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Tact.ai

Series C in 2018
Tact.ai is a technology company focused on enhancing customer engagement for life science organizations through its AI-powered platform. Headquartered in Silicon Valley, Tact.ai aims to help field teams interact with customers in innovative ways, ultimately driving better outcomes and revenue growth. The platform integrates customer relationship management (CRM) tools with various data sources, such as email, calendar, and social media, to streamline sales processes. By offering natural conversational experiences through text, touch, and voice, Tact.ai eliminates friction in daily sales workflows, allowing companies to gain valuable customer insights and improve sales behavior. The company is supported by prominent investors in venture capital, technology, and healthcare, including notable firms such as Microsoft’s M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.

MindTickle

Series B in 2017
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.

CleverTap

Venture Round in 2017
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.

Entytle

Series A in 2017
Entytle offers an Installed Base platform specifically designed for industrial original equipment manufacturers (OEMs) to enhance value from their existing customer installations. The platform utilizes artificial intelligence to integrate data from various isolated systems, providing visibility and connectivity. By applying predictive analytics, it identifies usage patterns and customer segments, allowing businesses to uncover high-probability sales opportunities for spare parts, consumables, and services. This approach enables companies to increase revenue while minimizing costs associated with identifying and pursuing these opportunities.

VoiceOps

Seed Round in 2017
VoiceOps is a pioneering coaching enablement solution designed specifically for call centers, focusing on enhancing the effectiveness of coaches to achieve higher return on investment. Established in 2016, the company provides a platform that drives significant behavior change among sales representatives, resulting in improved conversion rates, decreased attrition, and reduced ramp-up time. VoiceOps integrates artificial intelligence tools to analyze high-volume calls, identify successful behaviors, and implement necessary improvements, thereby facilitating a more consultative customer experience. Its impact is notable, with clients experiencing substantial increases in close rates and significant reductions in compliance violations and post-call work. VoiceOps serves a diverse clientele across industries such as financial services, education, and insurance, and continues to grow rapidly, positioning itself as a leader in call center efficiency and performance enhancement.

Jifflenow

Venture Round in 2017
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.

Freshworks

Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Mihup

Venture Round in 2016
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.

Invoca

Series D in 2016
Invoca, Inc. is a technology company that specializes in AI-powered call tracking and analytics, focusing on enhancing marketing and sales through actionable insights from customer conversations. Its platform provides tools for measuring and optimizing inbound calls, allowing marketers to achieve detailed campaign attribution and understand caller intent. The company offers a suite of call intelligence solutions, including voice analytics, a real-time engagement engine, and integrations with major marketing and sales applications. Invoca's products, such as the voice marketing cloud and machine learning algorithms, empower businesses to enhance their customer interactions and drive revenue growth. The company serves a wide range of sectors, including consumer and business-to-business markets, and has established partnerships with prominent brands such as AutoNation and Verizon. Founded in 2007 and based in Santa Barbara, California, Invoca has expanded its presence with additional offices in San Francisco and Denver.

MindTickle

Series A in 2015
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.

Jifflenow

Venture Round in 2015
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.

CleverTap

Series A in 2015
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.

Freshworks

Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

MindTickle

Seed Round in 2014
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.

CleverTap

Seed Round in 2014
CleverTap is an engagement platform designed to assist brands in maximizing customer lifetime value by creating personalized experiences that foster customer retention. The platform enables businesses to orchestrate individualized experiences throughout customer lifecycles and craft tailored journeys that last over time. It provides comprehensive analytics that covers every aspect of the customer lifecycle, allowing businesses to measure and optimize experiences in real-time. Additionally, CleverTap incorporates advanced artificial intelligence capabilities, which enhance decision-making by delivering insightful and prescriptive recommendations, ensuring that brands can respond effectively to customer needs.

Freshworks

Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Tact.ai

Series A in 2014
Tact.ai is a technology company focused on enhancing customer engagement for life science organizations through its AI-powered platform. Headquartered in Silicon Valley, Tact.ai aims to help field teams interact with customers in innovative ways, ultimately driving better outcomes and revenue growth. The platform integrates customer relationship management (CRM) tools with various data sources, such as email, calendar, and social media, to streamline sales processes. By offering natural conversational experiences through text, touch, and voice, Tact.ai eliminates friction in daily sales workflows, allowing companies to gain valuable customer insights and improve sales behavior. The company is supported by prominent investors in venture capital, technology, and healthcare, including notable firms such as Microsoft’s M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.

Invoca

Series C in 2014
Invoca, Inc. is a technology company that specializes in AI-powered call tracking and analytics, focusing on enhancing marketing and sales through actionable insights from customer conversations. Its platform provides tools for measuring and optimizing inbound calls, allowing marketers to achieve detailed campaign attribution and understand caller intent. The company offers a suite of call intelligence solutions, including voice analytics, a real-time engagement engine, and integrations with major marketing and sales applications. Invoca's products, such as the voice marketing cloud and machine learning algorithms, empower businesses to enhance their customer interactions and drive revenue growth. The company serves a wide range of sectors, including consumer and business-to-business markets, and has established partnerships with prominent brands such as AutoNation and Verizon. Founded in 2007 and based in Santa Barbara, California, Invoca has expanded its presence with additional offices in San Francisco and Denver.

Freshworks

Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

RelateIQ

Series B in 2013
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.

RelateIQ

Series A in 2013
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.

Jifflenow

Venture Round in 2012
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.

Freshworks

Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Freshworks

Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.

Crunched

Seed Round in 2011
Crunched is a presentation and analytics platform that helps business professionals close more deals with deeper insights into their customers. Crunched shows you who your most valuable customers are so you can prioritize the right people at the right time with the right solution.

Andale

Venture Round in 2006
Andale, Inc. is a provider of auction management and research services focused on enhancing the performance of online sellers, particularly those operating on platforms like eBay. Founded in 1999 and headquartered in Sunnyvale, California, with an additional office in Bangalore, India, the company offers a range of tools that assist online merchants. These include research tools that deliver pricing insights, sales analysis, and product supplier information, as well as auction automation and management services. Andale's solutions are designed to support auction sellers, casual sellers, and small to medium-sized businesses in the United States, Germany, the United Kingdom, and Australia. In 2006, Andale was acquired by Vendio Services, Inc., further expanding its capabilities in the e-commerce sector.

Andale

Venture Round in 2000
Andale, Inc. is a provider of auction management and research services focused on enhancing the performance of online sellers, particularly those operating on platforms like eBay. Founded in 1999 and headquartered in Sunnyvale, California, with an additional office in Bangalore, India, the company offers a range of tools that assist online merchants. These include research tools that deliver pricing insights, sales analysis, and product supplier information, as well as auction automation and management services. Andale's solutions are designed to support auction sellers, casual sellers, and small to medium-sized businesses in the United States, Germany, the United Kingdom, and Australia. In 2006, Andale was acquired by Vendio Services, Inc., further expanding its capabilities in the e-commerce sector.
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