Accel is a venture capital firm founded in 1983 and headquartered in Palo Alto, California, with additional offices in San Francisco, London, and Bangalore. The firm specializes in early and growth-stage investments, focusing on sectors such as cloud computing, software as a service (SaaS), consumer products, enterprise solutions, information technology, healthcare, fintech, security, media, and business services. Accel is dedicated to supporting a global community of entrepreneurs, identifying and backing those with the potential to drive the growth of next-generation industries. The firm's portfolio includes notable companies like Atlassian, Dropbox, and Facebook, showcasing its commitment to fostering innovation and growth in the technology landscape.
1 New Burlington Place, 6th Floor, London W1S 2HR, UK
Pratik Agarwal
Principal
Radhika Ananth
Vice President and Investor
Casey Aylward
Partner
Mahendran Balachandran
Partner, India
Julien Bek
Principal
Luca Bocchio
Partner
Andrei Brasoveanu
Partner
Katie Brown
Investor
Abhinav Chaturvedi
Partner
Ethan Choi
Partner
Miles Clements
Partner
Adrian Colyer
Venture Partner
Kevin Comolli
Partner
Anand Daniel
Partner
Ben Dooley
CFO
Peter Doyle
Investor
Sameer Gandhi
Partner
Martin Gibson
Technology Investor
Graham Hutson
Investor
Sara Ittelson
Partner
Dinesh Katiyar
Partner
Shekhar Kirani
Partner, India
Richard Kotite
Vice President
Gagan Kumar
General Partner
Daniel Levine
Partner
Ping Li
Partner
John Locke
Partner
Zhenya Loginov
Partner
Arun Mathew
Partner
Jonathan Mendelson
Investor
Subrata Mitra
Founder
Gonzalo Mocorrea
Investor
Vasant Natarajan
Partner
Vas Natarajan
Partner
Harry Nelis
Partner
Nate Niparko
Partner
Rachit Parekh
Investor
Vijaysai Patnaik
Associate
Prashanth Prakash
Co-Founder and Partner, India
Varun Purandare
Principal and Investor
Ben Quazzo
Investor, Venture and Growth
Rafael Quintanilla Loeillet
Early-Stage Investor
Tim Rawlinson
Investor - Growth
Tracy Sedlock
Chief Operating Partner
Manasi Shah
Vice President and Investment Team Member
Sarthak Singh
Investor
Ryan Sweeney
General Partner
Charles Tananbaum
Investor
Humza Tariq
Investor
Jonathan Turner
Partner
Cecilia Wang
Vice President and Investor
Matt Weigand
Partner
Eric Wolford
Venture Partner
Ivan Zhou
Partner
Richard Wong
Partner
Bruce Golden
Partner
Steve Loughlin
Partner
Barath Shankar Subramanian
Senior Analyst
David Waltcher
Investor
Past deals in CRM
Solda.AI
Seed Round in 2025
Fully automated sales departments for B2C‑companies
Solda.AI
Seed Round in 2024
Fully automated sales departments for B2C‑companies
Appsmith
Series B in 2022
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
Scratchpad
Series B in 2022
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
Pismo
Series B in 2021
Pismo is a technology company that offers a comprehensive processing platform for banking, payments, and financial market infrastructure. Its cloud-based solution is designed to positively impact lives globally by providing a range of features such as customer relationship management, billing, acquiring network management, client acquisition, and credit analysis. The company's data centers enable build-to-order services, enhancing customization and personalization options for enterprise, cloud computing, and service provider clients. Pismo's patented architecture and scalable design contribute to a low cost of ownership and rapid speed to market, helping clients optimize their financial offerings effectively.
Appsmith
Series A in 2021
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
Gem
Series C in 2021
Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail & Outlook, and your ATS. It enables world-class recruiting teams to find, engage, and nurture top talent. Recruiters use Gem to build lists of people to reach out to, find an email, and automate follow-ups. Gem saves time, doubles response rate, and gives visibility into what’s working. Teams use Gem to collaborate on candidates, discover best practices, and never reach out to the same person twice. Managers unlock visibility into their team’s pipeline because every touchpoint is automatically tracked. And everything syncs to your applicant tracking system with best-in-class data integrity.
Folk
Seed Round in 2021
Folk is a comprehensive customer relationship management (CRM) platform that centralizes critical organizational relationships and adapts to various workflows. Its software offers advanced contact management capabilities, allowing users to track interaction history across multiple channels and collaborate effectively within teams. By integrating essential tools into a single hub, Folk enables clients to efficiently manage sales pipelines, recruiting processes, and deal flow, while facilitating prospection management. This next-generation CRM is designed to streamline operations and enhance networking opportunities for organizations.
Scratchpad
Series A in 2021
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
MindTickle
Series D in 2020
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.
Scratchpad
Seed Round in 2020
Scratchpad, Inc. is a Sacramento-based company that develops a workspace application designed specifically for sales professionals. Founded in 2019 by Pouyan Salehi and Cyrus Karbassiyoon, Scratchpad allows users to manage their Salesforce accounts efficiently by integrating tools for note-taking, task management, and workflow processing. The application can be utilized as a Google Chrome plugin or a web platform, providing sales teams with a centralized interface to organize notes, track deals, and access customer context, including emails and calendar events. This comprehensive approach aims to enhance productivity and streamline sales performance. Scratchpad is supported by notable investors, including Accel, Craft Ventures, Sound Ventures, and Shrug Capital.
BestDoc
Seed Round in 2020
BestDoc is an Intelligent Patient Relationship Management (PRM) system tailored for hospitals and healthcare providers in India. The company develops a comprehensive suite of products aimed at enhancing the patient experience by connecting patients with doctors. Its offerings include tools for scheduling appointments, sending follow-up reminders, managing queues, and facilitating online payments. Additionally, BestDoc provides a directory of doctors, clinics, and hospitals, thereby streamlining the patient journey before, during, and after hospital visits. This automation helps improve operational efficiency for healthcare providers while enhancing patient satisfaction.
Gem
Series B in 2020
Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail & Outlook, and your ATS. It enables world-class recruiting teams to find, engage, and nurture top talent. Recruiters use Gem to build lists of people to reach out to, find an email, and automate follow-ups. Gem saves time, doubles response rate, and gives visibility into what’s working. Teams use Gem to collaborate on candidates, discover best practices, and never reach out to the same person twice. Managers unlock visibility into their team’s pipeline because every touchpoint is automatically tracked. And everything syncs to your applicant tracking system with best-in-class data integrity.
Freshworks
Series H in 2019
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Appsmith
Seed Round in 2019
Appsmith is a developer of an open-source low-code application platform established in mid-2019. The platform enables developers to efficiently build, deploy, and manage custom internal applications, particularly focusing on CRUD functionalities. With over 5 million downloads and usage among more than 1,000 enterprises across over 100 countries, Appsmith aims to simplify the development of internal tools by streamlining operations, automating processes, and facilitating the integration of various applications and data. Additionally, the platform enhances legacy applications by allowing developers to incorporate new features, all while maintaining enterprise-grade security and governance.
MindTickle
Series C in 2019
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.
Bizwise
Convertible Note in 2019
Bizwise specializes in web design and development services aimed at transforming businesses. The company creates customized websites tailored to client specifications and offers a variety of personalized business tools, including solutions for marketing, operations, commerce, employee management, and back-office functions. By focusing on the unique needs of small businesses, Bizwise provides not only specialized websites but also continuous support, ensuring regular updates and enhancements to its tools. This comprehensive approach helps clients improve their online presence and operational efficiency.
Zenoti
Series C in 2019
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries. Founded in 2010 and headquartered in Bellevue, Washington, the company offers a comprehensive platform that supports both large chains and small to medium-sized businesses. Zenoti's software encompasses various functionalities, including online appointment bookings, point-of-sale systems, customer relationship management, employee and inventory management, as well as integrated marketing tools. By leveraging advanced technologies such as artificial intelligence and predictive analytics, Zenoti enhances operational efficiency, reduces costs, and improves customer retention. The platform also features omnichannel booking and contactless payment options, facilitating a seamless checkout experience for clients. Overall, Zenoti aims to empower businesses in the beauty, fitness, and wellness sectors to streamline their operations and boost performance.
Mihup
Series A in 2019
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
Gem
Series A in 2019
Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail & Outlook, and your ATS. It enables world-class recruiting teams to find, engage, and nurture top talent. Recruiters use Gem to build lists of people to reach out to, find an email, and automate follow-ups. Gem saves time, doubles response rate, and gives visibility into what’s working. Teams use Gem to collaborate on candidates, discover best practices, and never reach out to the same person twice. Managers unlock visibility into their team’s pipeline because every touchpoint is automatically tracked. And everything syncs to your applicant tracking system with best-in-class data integrity.
Freshworks
Series G in 2018
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Tact.ai
Series C in 2018
Tact.ai is a technology company focused on enhancing customer engagement for life science organizations through its AI-powered platform. Headquartered in Silicon Valley, Tact.ai aims to help field teams interact with customers in innovative ways, ultimately driving better outcomes and revenue growth. The platform integrates customer relationship management (CRM) tools with various data sources, such as email, calendar, and social media, to streamline sales processes. By offering natural conversational experiences through text, touch, and voice, Tact.ai eliminates friction in daily sales workflows, allowing companies to gain valuable customer insights and improve sales behavior. The company is supported by prominent investors in venture capital, technology, and healthcare, including notable firms such as Microsoft’s M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
MindTickle
Series B in 2017
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.
Gem
Seed Round in 2017
Gem is an all-in-one recruiting platform that integrates with LinkedIn, Gmail & Outlook, and your ATS. It enables world-class recruiting teams to find, engage, and nurture top talent. Recruiters use Gem to build lists of people to reach out to, find an email, and automate follow-ups. Gem saves time, doubles response rate, and gives visibility into what’s working. Teams use Gem to collaborate on candidates, discover best practices, and never reach out to the same person twice. Managers unlock visibility into their team’s pipeline because every touchpoint is automatically tracked. And everything syncs to your applicant tracking system with best-in-class data integrity.
Jifflenow
Venture Round in 2017
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.
Freshworks
Series F in 2016
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Mihup
Venture Round in 2016
Mihup specializes in developing a real-time AI platform aimed at transforming contact centers. The company's offerings include Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent, which provide contact center agents with real-time cues, coaching, and automation during customer interactions. Mihup Interaction Analytics delivers an omnichannel solution that analyzes customer interactions across various platforms, enhancing customer experience and operational efficiency. Additionally, Mihup focuses on creating a personal mobile assistant platform that enables businesses to establish customized voice interfaces while maintaining control over brand identity and privacy. Utilizing artificial intelligence and speech recognition, Mihup's technology generates insights and guidance, ultimately assisting businesses in improving sales, collections, and customer service. The company aims to enhance customer experience by automating quality audits and decoding customer interactions.
Zenoti
Series B in 2016
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries. Founded in 2010 and headquartered in Bellevue, Washington, the company offers a comprehensive platform that supports both large chains and small to medium-sized businesses. Zenoti's software encompasses various functionalities, including online appointment bookings, point-of-sale systems, customer relationship management, employee and inventory management, as well as integrated marketing tools. By leveraging advanced technologies such as artificial intelligence and predictive analytics, Zenoti enhances operational efficiency, reduces costs, and improves customer retention. The platform also features omnichannel booking and contactless payment options, facilitating a seamless checkout experience for clients. Overall, Zenoti aims to empower businesses in the beauty, fitness, and wellness sectors to streamline their operations and boost performance.
Qubit
Series C in 2016
Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.
MindTickle
Series A in 2015
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.
Jifflenow
Venture Round in 2015
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.
Zenoti
Series A in 2015
Zenoti is a provider of cloud-based software solutions tailored for the spa, salon, and med spa industries. Founded in 2010 and headquartered in Bellevue, Washington, the company offers a comprehensive platform that supports both large chains and small to medium-sized businesses. Zenoti's software encompasses various functionalities, including online appointment bookings, point-of-sale systems, customer relationship management, employee and inventory management, as well as integrated marketing tools. By leveraging advanced technologies such as artificial intelligence and predictive analytics, Zenoti enhances operational efficiency, reduces costs, and improves customer retention. The platform also features omnichannel booking and contactless payment options, facilitating a seamless checkout experience for clients. Overall, Zenoti aims to empower businesses in the beauty, fitness, and wellness sectors to streamline their operations and boost performance.
ANSR
Series A in 2015
ANSR is a leading provider of consulting services focused on establishing and operating Global Capability Centers (GCCs) for multinational corporations. The company specializes in developing technology and innovation capabilities in regions such as India and Eastern Europe. ANSR offers comprehensive end-to-end solutions for businesses looking to set up captive service centers. Its platform facilitates the creation of fully integrated, in-house centers by providing enterprise-ready services in talent acquisition, workspace management, human resources, operations, and payroll. By utilizing a proprietary as-a-service model, ANSR helps clients mitigate risks associated with building globally distributed teams while eliminating the need for substantial upfront investments.
Freshworks
Series E in 2015
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
MindTickle
Seed Round in 2014
MindTickle is a privately-held company that provides a data-driven sales readiness platform aimed at enhancing the effectiveness of customer-facing teams. With its headquarters in San Francisco and Pune, the platform is utilized by sales teams across various industries to address knowledge and skill gaps through automated training paths, adaptive learning, and virtual coaching tools. MindTickle's solution incorporates gamification and role-play elements, facilitating on-demand training and mobile updates. This comprehensive approach helps organizations assess and certify the readiness of their sales representatives, leading to improved deal sizes, higher win rates, and shorter sales cycles. Investors in MindTickle include Accel, Canaan, NEA, NewView Capital, Norwest Venture Partners, and Softbank.
Qubit
Series B in 2014
Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures.
Freshworks
Series D in 2014
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Krux
Series B in 2014
Krux helps companies deliver personalized commerce, media, and marketing experiences to the right people, in the right way, at the right time across all devices, browsers, and operating systems. Krux’s cloud-based data management platform (DMP) unifies people data from multiple screens and sources into a single view of the individual, analyzes the data to understand each individual’s preferences, and activates the data across every channel (desktop, mobile, social, display, web, set-top) in real time. Founded in 2010, Krux interacts with over two billion browsers and devices worldwide, serves over 20 billion page views per month, and processes more than 1.5 billion CRM records per month. Krux is a venture-backed company headquartered in San Francisco with offices across four continents. Krux clients such as Kellogg, Time Warner, and Meredith have achieved a 10x return or higher on their investment. Follow Krux on Facebook, Twitter, LinkedIn and Google+.
Tact.ai
Series A in 2014
Tact.ai is a technology company focused on enhancing customer engagement for life science organizations through its AI-powered platform. Headquartered in Silicon Valley, Tact.ai aims to help field teams interact with customers in innovative ways, ultimately driving better outcomes and revenue growth. The platform integrates customer relationship management (CRM) tools with various data sources, such as email, calendar, and social media, to streamline sales processes. By offering natural conversational experiences through text, touch, and voice, Tact.ai eliminates friction in daily sales workflows, allowing companies to gain valuable customer insights and improve sales behavior. The company is supported by prominent investors in venture capital, technology, and healthcare, including notable firms such as Microsoft’s M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
Freshworks
Series C in 2013
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Nomi
Series A in 2013
Nomi is an omni-channel marketing platform that assists retailers in enhancing customer engagement and optimizing the return on investment from their marketing and store operations. It effectively analyzes and measures the impact of various marketing initiatives by quantifying visitor traffic generated by campaigns and calculating the lifetime value of newly acquired customers. The platform evaluates store performance by determining how well retailers convert potential customers into actual buyers, identifies underperforming staff, and assesses the impact of training and management investments on customer behavior. Additionally, Nomi provides a comprehensive view of the customer conversion funnel, enabling retailers to anticipate the health of their stores and address operational issues before they affect profitability. Founded in September 2012 and based in New York, Nomi was established by Marc Ferrentino, Corey Capasso, Wesley Barrow, Peter Quintas, and Robert Balousek.
RelateIQ
Series B in 2013
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.
RelateIQ
Series A in 2013
RelateIQ, now known as SalesforceIQ, is a provider of a professional relationship management platform designed to enhance customer relationship management. The platform automatically captures communication data from various sources, including email, phone calls, calendars, and social networks, allowing users to manage and analyze their interactions with sales prospects effectively. By leveraging advanced data science capabilities, RelateIQ delivers valuable insights that help users close deals more efficiently. The platform is accessible across multiple devices, including mobile applications and browser extensions, facilitating collaboration among teams. Ultimately, RelateIQ aims to drive revenue growth while streamlining workflows, making the sales process more efficient and less burdensome for its users.
Jifflenow
Venture Round in 2012
Jifflenow is a Meeting Automation Platform (MAP) that advances sales cycles with more meetings at events and briefing centers. It helps enterprises accelerate business growth by automating the scheduling, management, and analysis of strategic meetings at events, briefing centers, roadshows, executive sessions, and training forums. This advanced SaaS platform offers enterprise-class analytics, security, GDPR compliance, and integration with leading sales and marketing software. Jifflenow is the most trusted MAP with hundreds of enterprise customers, including more than 50 Fortune 1000 companies.
Freshworks
Series B in 2012
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Freshworks
Series A in 2011
Freshworks Inc. develops innovative software solutions designed to enhance customer engagement for businesses of all sizes. Founded in 2010 and headquartered in San Mateo, California, the company provides a suite of software-as-a-service products that cater to various business functions. Its offerings include Freshdesk for customer support, Freshsales CRM for sales management, Freshservice for IT service management, and Freshteam for recruitment and employee management. Additionally, Freshworks provides tools like Freshchat for customer interaction, Freshmarketer for marketing automation, and Freshcaller for cloud-based telephony. The company's solutions enable organizations to acquire, engage, and retain customers while offering a comprehensive view of customer interactions. Freshworks has a global presence with offices in multiple countries, including India, the UK, Australia, Germany, France, Singapore, and the Netherlands. Its commitment to delivering user-friendly software ensures a quick return on investment for its clients.
Krux
Series A in 2011
Krux helps companies deliver personalized commerce, media, and marketing experiences to the right people, in the right way, at the right time across all devices, browsers, and operating systems. Krux’s cloud-based data management platform (DMP) unifies people data from multiple screens and sources into a single view of the individual, analyzes the data to understand each individual’s preferences, and activates the data across every channel (desktop, mobile, social, display, web, set-top) in real time. Founded in 2010, Krux interacts with over two billion browsers and devices worldwide, serves over 20 billion page views per month, and processes more than 1.5 billion CRM records per month. Krux is a venture-backed company headquartered in San Francisco with offices across four continents. Krux clients such as Kellogg, Time Warner, and Meredith have achieved a 10x return or higher on their investment. Follow Krux on Facebook, Twitter, LinkedIn and Google+.
Dealer.com
Venture Round in 2011
Dealer.com, a Dealertrack Technologies Solution (NASDAQ: TRAK), provides an integrated platform of Inventory, Advertising, Website and CRM products which allow OEMs, dealer groups, retailers and agencies to leverage advanced digital technology and data to better engage and connect with their customers. Based in Burlington, Vermont, Dealer.com, representing the Digital Marketing Solutions group within Dealertrack, practices a deep commitment to its culture of innovation, with a focus on health and wellness, making it one of the most desirable places to work, and a valuable partner for automotive retailers. About Us Great companies start with an idea and an inspiration. Our idea was to make the car buying process better, faster and simpler. And our inspiration was technology. In 1997 that spark led Mark Bonfigli, Rick Gibbs, Mike Lane, Jamie LaScolea and Ryan Dunn to found Dealer.com and begin redefining the expectations of the auto industry. By bringing a full suite of digital marketing tools to OEMs and dealers, coupled with direct consultation to make those tools work harder for customers, we helped to change the digital face of the industry. But we didn’t just focus on the world outside – we looked inward, to see how we could create a work environment that was unlike any other – where the desire to be creative, innovative, healthy, expressive and fun were nurtured and appreciated at a whole new level. It was the collective fostering of these missions that made Dealer.com what it is today: an 850-person strong company with bi-coastal offices serving 40 percent of the auto industry’s marketing needs; all made possible through a culture rich in openness, wellness, development, community engagement, and individuality.
Appcelerator
Venture Round in 2011
Appcelerator Inc. offers a mobile enterprise platform designed to facilitate the development of cross-platform mobile applications and web solutions. The company provides the Appcelerator Platform, which supports the creation and testing of mobile applications across various operating systems, as well as Arrow, a framework for building mobile APIs, and pre-built push notification services. Additionally, Appcelerator delivers real-time mobile analytics for applications developed through its platform or native SDKs for iOS and Android. Its Titanium platform allows developers to create native, hybrid, or web applications using JavaScript for multiple operating systems, including iOS, Android, and Windows. Targeting Fortune 100 enterprises, Appcelerator aims to streamline mobile development and enhance the mobilization of data. Founded in 2006 and initially based in San Jose, California, the company is now a subsidiary of Axway Inc.
Transera
Series C in 2009
Transera specializes in providing on-demand contact center software designed to enhance customer care while minimizing operational costs. Its Seratel® software, delivered as a service (SaaS), facilitates virtual contact center operations, offering improved visibility and control over customer interactions. The platform allows for the routing, monitoring, recording, and management of communications in a distributed environment, accommodating agents working in various locations, including in-house, remote, or offshore. Transera's solutions are compatible with various applications, including IVR, CRM, and WFM systems, and support seamless integration with diverse telephony and transport options. Additionally, the company offers customer support, deployment, consulting, training services, and business continuity solutions to ensure effective contact center operations.
Transera
Series C in 2006
Transera specializes in providing on-demand contact center software designed to enhance customer care while minimizing operational costs. Its Seratel® software, delivered as a service (SaaS), facilitates virtual contact center operations, offering improved visibility and control over customer interactions. The platform allows for the routing, monitoring, recording, and management of communications in a distributed environment, accommodating agents working in various locations, including in-house, remote, or offshore. Transera's solutions are compatible with various applications, including IVR, CRM, and WFM systems, and support seamless integration with diverse telephony and transport options. Additionally, the company offers customer support, deployment, consulting, training services, and business continuity solutions to ensure effective contact center operations.
Transera
Series B in 2005
Transera specializes in providing on-demand contact center software designed to enhance customer care while minimizing operational costs. Its Seratel® software, delivered as a service (SaaS), facilitates virtual contact center operations, offering improved visibility and control over customer interactions. The platform allows for the routing, monitoring, recording, and management of communications in a distributed environment, accommodating agents working in various locations, including in-house, remote, or offshore. Transera's solutions are compatible with various applications, including IVR, CRM, and WFM systems, and support seamless integration with diverse telephony and transport options. Additionally, the company offers customer support, deployment, consulting, training services, and business continuity solutions to ensure effective contact center operations.
Transera
Series A in 2004
Transera specializes in providing on-demand contact center software designed to enhance customer care while minimizing operational costs. Its Seratel® software, delivered as a service (SaaS), facilitates virtual contact center operations, offering improved visibility and control over customer interactions. The platform allows for the routing, monitoring, recording, and management of communications in a distributed environment, accommodating agents working in various locations, including in-house, remote, or offshore. Transera's solutions are compatible with various applications, including IVR, CRM, and WFM systems, and support seamless integration with diverse telephony and transport options. Additionally, the company offers customer support, deployment, consulting, training services, and business continuity solutions to ensure effective contact center operations.
Quixi
Series A in 2000
QUIXI operates as a personal bandwidth company, focusing on enhancing the bandwidth levels of its subscribers. Additionally, it has developed a Customer Relationship Management (CRM) platform that simplifies the management of customer data. This platform features a user-friendly phone-based service and includes live sales support representatives who assist in capturing, updating, and retrieving CRM information. The data collected is seamlessly integrated into clients' existing CRM systems, helping businesses to optimize their CRM investments and improve overall value.
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