Accel-KKR

Accel-KKR is a private equity firm founded in 2000, specializing in growth and middle-market investments in software and technology-enabled services companies. It typically invests $10 million to over $100 million, seeking majority ownership or control positions.

Eric Armagost

Vice President

Thomas Barnds

Co-Founder and Co-Managing Partner

Tyler Buckingham

Senior Associate

Nicholas Clearwater

Senior Associate

John Crowell

Principal

Phil Cunningham

Managing Director

David Cusimano

Managing Director

Park Durrett

Managing Director

Hansaka Fernando

Senior Associate

Maurice Hernandez

Managing Director

Jonathan Hill

Vice President

Dean Jacobson

Managing Director

Roy Kelvin

CFO and Managing Director

Neil Kimber

Operating Principal

Scotty Lu

Vice President

Gordon MacNeill

Managing Director

Adam Malinowski

Principal

Matthew Marinaro

Vice President

Mark McCarthy

Operating Principal

Ann McCloskey

Managing Director

Ryan McMullin

Operating Principal

David Moore

Principal

Dave Moore

Principal

Alissa Palatiello

Principal

Nishant Patel

Principal

Joseph Porten

Managing Director

Holly Reneau

Operating Principal and Member of DE&I Council

Andy Rich

Vice President

Ryan Seawell

Associate

Samantha Shows

Managing Director

Steven Siwinski

Operating Principal

Rachel Spasser

Managing Director

Mark Spence

Operating Principal

Christian Stewart

Vice President

Johnny Van Siclen

Vice President

Greg Williams

Managing Director

Clara Yee

CFO and Managing Director

Andrew Zbella

Principal

Past deals in CRM

SingleTrack

Private Equity Round in 2022
SingleTrack is a specialized platform that serves the capital markets sector, focusing on investment banks, brokers, and investor relations professionals. It offers a comprehensive customer relationship management (CRM) and research distribution solution, facilitating effective communication and interaction between sell-side and buy-side clients. The platform enhances research management and analytics, allowing users to leverage valuable assets and information for various functions, including sales, trading, research, events, and corporate finance. By capturing diverse interactions with brokers and research providers, SingleTrack streamlines processes such as voting and contract management, ultimately improving client engagement, revenue, efficiency, and profitability.

Kimble Applications

Acquisition in 2021
Kimble Applications Limited is a provider of professional services automation (PSA) solutions aimed at IT and management consultancies, accountancy and law firms, and communication agencies worldwide. Established in 2010 and headquartered in London, the company offers a software-as-a-service product called Kimble, which enhances business processes and promotes cost efficiencies critical for growth. The platform includes functionalities such as opportunity management, time and expense tracking, and financial reporting systems. Kimble's PSA solution is utilized by prominent organizations, enabling them to optimize resource allocation, profitability, and scalability. By facilitating seamless integration with customer relationship management systems, Kimble ensures that teams can make informed decisions quickly, enhancing collaboration and efficiency in service delivery. The tool supports project tracking in real-time, allowing users to manage resources effectively and maintain alignment on project goals and timelines.

Ontraport

Debt Financing in 2020
Ontraport, Inc. is a marketing automation and customer relationship management platform aimed at entrepreneurs, solopreneurs, and small businesses. Founded in 2006 and headquartered in Santa Barbara, California, Ontraport provides a comprehensive suite of tools designed to facilitate online selling, marketing, and business management. Its offerings include business automation, campaign building, e-commerce solutions, email marketing, landing page creation, membership site management, and sales force automation. Additionally, the platform supports various communication methods such as email, SMS, and direct mail, while also providing features for affiliate management and metrics tracking. By consolidating these functionalities into a single application, Ontraport empowers small businesses to effectively attract and engage customers, thereby driving measurable growth.

Cendyn

Private Equity Round in 2019
Cendyn is a global hospitality technology company serving over 35,000 customers worldwide. It offers cloud-based solutions that enable hotels to drive revenue, maximize profitability, and enhance guest interactions. Founded in 1996, Cendyn operates globally with offices across North America, Europe, Asia, and Australia.

Peppermint Technology

Corporate Round in 2019
Peppermint Technology develops legal software for law firms, delivering a unified platform that combines practice management, case management, document management, accounts, billing and time recording, CRM and marketing, workflow and business process management, business intelligence and reporting, risk management, and online legal services. Its Peppermint Legal Service Platform ties together applications and data to place the client at the center of operations, enabling highly personalized, consistent service across channels. The platform supports automating document bundling and dispute management, while helping firms improve client responsiveness, transparency, and efficiency. The company also offers PeppDirect, a platform that manages matters, documents, and client relationships for legal providers. Founded in 2000 and based in Nottingham, United Kingdom.

SugarCRM

Private Equity Round in 2018
SugarCRM is a global provider of customer relationship management software offering an open-source CRM platform for sales, service, marketing and IT. It serves sectors including manufacturing, financial services, insurance, consulting and professional services and supports a range of applications such as campaign management, opportunity tracking, account management, sales forecasting, customer support, product extensions and training. Founded in 2004 and headquartered in Cupertino, California, SugarCRM maintains offices worldwide to serve customers in many countries and languages, emphasizing a user-friendly experience across roles and enabling stronger customer relationships and data-driven decision making.

Acumatica

Series C in 2018
Acumatica provides cloud-based business management software tailored for small and mid-sized businesses. Its comprehensive suite includes Financial Management, Distribution Management, Project Accounting, Customer Management, and Manufacturing Edition. The company's xRP Platform enables developers to build custom solutions, while its services encompass implementation planning, training, support, consulting, and upgrades. Acumatica serves various industries such as wholesale distribution, manufacturing, retail, and non-profit organizations.

Kimble Applications

Private Equity Round in 2018
Kimble Applications Limited is a provider of professional services automation (PSA) solutions aimed at IT and management consultancies, accountancy and law firms, and communication agencies worldwide. Established in 2010 and headquartered in London, the company offers a software-as-a-service product called Kimble, which enhances business processes and promotes cost efficiencies critical for growth. The platform includes functionalities such as opportunity management, time and expense tracking, and financial reporting systems. Kimble's PSA solution is utilized by prominent organizations, enabling them to optimize resource allocation, profitability, and scalability. By facilitating seamless integration with customer relationship management systems, Kimble ensures that teams can make informed decisions quickly, enhancing collaboration and efficiency in service delivery. The tool supports project tracking in real-time, allowing users to manage resources effectively and maintain alignment on project goals and timelines.

Reapit

Acquisition in 2017
Reapit Ltd., founded in 1997 and headquartered in the United Kingdom, is a leading provider of business solutions for residential estate agencies in Europe and Australasia. With nearly 25 years of experience, Reapit offers a comprehensive Estate Agency Business Platform, featuring two integrated customer relationship management (CRM) systems and a suite of digital marketing solutions. Their platform, powered by Foundations PaaS, allows clients to customize their CRM functionality by integrating both proprietary and third-party applications, enhancing operational efficiency. Reapit supports around 72,000 users across 7,000 offices and manages approximately 225,000 ongoing tenancies. In addition to innovative software products, the company is dedicated to customer success through robust service and training programs, reinforcing its commitment to being a growth partner for its clients.

Reapit

Venture Round in 2017
Reapit Ltd., founded in 1997 and headquartered in the United Kingdom, is a leading provider of business solutions for residential estate agencies in Europe and Australasia. With nearly 25 years of experience, Reapit offers a comprehensive Estate Agency Business Platform, featuring two integrated customer relationship management (CRM) systems and a suite of digital marketing solutions. Their platform, powered by Foundations PaaS, allows clients to customize their CRM functionality by integrating both proprietary and third-party applications, enhancing operational efficiency. Reapit supports around 72,000 users across 7,000 offices and manages approximately 225,000 ongoing tenancies. In addition to innovative software products, the company is dedicated to customer success through robust service and training programs, reinforcing its commitment to being a growth partner for its clients.

Smart Communications

Acquisition in 2016
Smart Communications is a private company that provides cloud-enabled customer communications management services. It offers out-of-the-box integrations with vertical and ecosystem partners to deliver Correspondence-as-a-Service and supports personalized omnichannel conversations across the customer experience. The platform manages customer and business communications in the cloud for sectors including banking, insurance, government, retail and telecommunications, enabling organizations to adopt modern architecture and scalable cloud capabilities rather than traditional enterprise communications.

ClickDimensions

Private Equity Round in 2016
ClickDimensions LLC is a provider of marketing automation solutions specifically designed to integrate with the Microsoft Dynamics customer relationship management (CRM) platform. Founded in 2010 and headquartered in Atlanta, Georgia, the company offers a comprehensive suite of tools that includes email marketing, web tracking, lead scoring, social discovery, campaign tracking, form capture, surveys, and landing pages. These solutions enable organizations to identify potential customers, assess their interest, and engage them effectively. ClickDimensions is recognized for its high-quality offerings, being the highest-rated marketing solution on Microsoft’s Dynamics Marketplace and a Gold Microsoft Partner for CRM. The company also provides additional support through marketing success managers, technical assistance, and training resources. With additional offices in Fargo, North Dakota; Greenville, South Carolina; Tel Aviv, Israel; and The Hague, the Netherlands, ClickDimensions serves a diverse clientele of marketers and entrepreneurs.

Cendyn

Private Equity Round in 2016
Cendyn is a global hospitality technology company serving over 35,000 customers worldwide. It offers cloud-based solutions that enable hotels to drive revenue, maximize profitability, and enhance guest interactions. Founded in 1996, Cendyn operates globally with offices across North America, Europe, Asia, and Australia.

Smart Communications

Venture Round in 2016
Smart Communications is a private company that provides cloud-enabled customer communications management services. It offers out-of-the-box integrations with vertical and ecosystem partners to deliver Correspondence-as-a-Service and supports personalized omnichannel conversations across the customer experience. The platform manages customer and business communications in the cloud for sectors including banking, insurance, government, retail and telecommunications, enabling organizations to adopt modern architecture and scalable cloud capabilities rather than traditional enterprise communications.

Kerridge Commercial Systems

Private Equity Round in 2015
Kerridge Commercial Systems specializes in providing integrated trading and business management solutions, serving distributive trade industries worldwide. Established in 1976, the company offers a comprehensive suite of software modules, including sales order processing, stock control, finance accounting, e-commerce, warehouse management, and more. Additionally, they provide IT services, consultancy, support, and cloud computing solutions. With over 35 years of experience, Kerridge Commercial Systems has a strong client base across Europe, the Middle East, Africa, and Australasia.
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