WNS

WNS (Holdings) Limited is a prominent global business process outsourcing company that provides a wide range of services to over 200 clients across various industries, including travel, insurance, banking, manufacturing, retail, logistics, healthcare, and utilities. The company specializes in business process management, offering services such as finance and accounting, customer care, technology solutions, research and analytics, as well as industry-specific back-office and front-office processes. WNS employs more than 25,000 professionals and operates 29 delivery centers worldwide, with a significant presence in North America, particularly the United States, as well as in the UK, Australia, and various European and African countries. This global reach allows WNS to deliver operational excellence combined with deep domain expertise to meet the diverse needs of its clients.

Sivaram Vallampati

Corporate Senior Vice President

12 past transactions

kipi.bi

Acquisition in 2025
Kipi.bi helps businesses overcome data gaps and deliver rapid insights at scale. Kipi.bi helps businesses in breaking down divisions and reaping the benefits of unified data. It collaborates with enterprises to create bespoke solutions that make data cloud ambitions a reality. Using Snowflake, Kipi.bi helps clients say goodbye to complex data solutions and hello to the modern world of cloud elasticity.

The Smart Cube

Acquisition in 2022
The Smart Cube Limited, established in 2003 and headquartered in London, UK, is a global professional services firm specializing in research and analytics. It caters to a wide range of industries, including retail, pharmaceuticals, energy, technology, and financial services, among others. The company offers tailored, high-value business and investment research, along with data analytics solutions. Its services encompass category management, CPO decision support, financial services research, corporate strategy consulting, marketing strategy, and management consulting. The Smart Cube also provides Amplifi PRO, a digital platform offering procurement intelligence and decision-making tools for category managers.

OptiBuy

Acquisition in 2022
OptiBuy is an international consultancy focused on procurement management. The company offers specialized services to various sectors, including telecommunications, facility management, insurance, banking, and automotive. OptiBuy excels in procurement consulting and the implementation of advanced IT tools designed for supply chain management. By doing so, it helps organizations transform costs into value through smart procurement solutions, process mining, cost optimization, procurement outsourcing, and global sourcing.

WNS-Vuram

Acquisition in 2022
Vuram is a provider of global hyper-automation services specializing in low-code enterprise automation. The company focuses on enhancing business processes through a range of services, including business process management, robotic process automation, optical character recognition, document processing AI, machine learning, and analytics. By leveraging these technologies, Vuram aims to improve the speed and accuracy of complex business processes, facilitating greater efficiency for its clients.

HealthHelp

Acquisition in 2017
HealthHelp Inc., based in Houston, Texas, provides specialty benefits management services across the United States. Founded in 1994, the company focuses on key healthcare areas such as cardiology, oncology, radiology, emergency medicine, sleep care, orthopedics, and pain management. HealthHelp collaborates with payors and providers to ensure patients receive appropriate care, aiming to improve long-term outcomes and reduce costs for the healthcare industry through educational and consultative processes. The company operates branch offices in Albany, New York, and Annapolis, Maryland.

Denali Sourcing Services

Acquisition in 2017
Denali Sourcing Services, Inc. is a prominent provider of strategic procurement business process management solutions, established in 1996 and based in Bellevue, Washington. As a subsidiary of WNS (Holdings) Ltd., Denali specializes in delivering comprehensive global sourcing and procurement services to leading brands across various industries, including High-Tech, Retail, Banking and Financial Services, Utilities, and Healthcare. The company offers a full suite of Source-to-Contract solutions, encompassing Category Management, Strategic Sourcing, Contract and Supplier Management, and Spend Analytics. Denali has developed proprietary technology, including a smart spend analytics system and a procurement value management platform called SmarTrak, to enhance the efficiency and effectiveness of its services.

Value Edge Research Services

Acquisition in 2016
Value Edge Research Services Pvt. Ltd. is a business research and analytics firm that specializes in providing comprehensive competitive intelligence solutions primarily for the pharmaceutical, biotechnology, and medical devices sectors. The company operates the Integrate Edge platform, a cloud-based system that consolidates data from various proprietary and public sources, enabling clients to access tailored business research, analytics reports, and databases. Value Edge offers a wide array of services, including market assessment, competitive intelligence, business development support, specialty healthcare services, and advanced analytics tailored to client needs. Founded in 2009 and headquartered in Noida, India, the company also has offices in the Greater Boston Area, Switzerland, and Germany. Known for its high-quality deliverables, Value Edge leverages a skilled team with extensive experience in the life sciences industry to provide cost-effective solutions to global bio-pharma clients. As of June 2016, it operates as a subsidiary of WNS (Holdings) Ltd.

Fusion Outsourcing Services

Acquisition in 2012
Fusion Outsourcing Services is a business process outsourcing provider based in Cape Town, South Africa. The company specializes in delivering a range of services, including contact center operations, consumer care, and business continuity solutions. It caters to both South African and international clients, focusing on enhancing operational efficiency and customer engagement through its tailored outsourcing solutions.

BizAps

Acquisition in 2008
Business Application Associates Ltd was formed in 2001 by three highly experienced SAP business consultants who held the vision to provide business consulting and SAP expertise at a level that not only met but surpassed the expectations of their clients. In a short space of time our reputation for providing excellence has enabled the business to grow and the scope of our services to expand. They have gained significant experience in rolling out global SAP templates to implement shared service centres for multinational organisations and have a core of highly experienced SAP finance consultants to support this. Additionally, they develop and deliver SAP Packaged Services which are fixed price, fixed scope products delivering business process efficiencies. The majority of these currently exist within the purchase to pay and order to cash business process areas.

Marketics Technologies

Acquisition in 2007
Marketics Technologies is a marketing analytics company that assists marketers in addressing business challenges through data-driven solutions. The company specializes in a range of services, including data analytics, market analytics, and consulting. It focuses on developing innovative tools and technologies that enable marketers to extract valuable insights from their data. By providing marketing analytic services to analyze existing data, marketing data services for co-creating everyday analytics practices, and marketing technology services for automating processes, Marketics Technologies empowers companies to leverage their data effectively and enhance decision-making capabilities.

Trinity Partners

Acquisition in 2005
Trinity Partners, Inc is a U.S.-based provider of process and technology-enabled solutions to financial institutions that enable them to reduce their costs of operations while improving the quality and productivity of services. Trinity is purpose-built to deliver solutions that span Business Process Outsourcing (BPO) and Information Technology (IT) delivery services targeted to specific verticals, such as mortgage banking. Trinity enables its clients to extend current capabilities and build value-added services by providing global access to resources and diverse skill sets, including best practices in multiple process and technology domains.

WNS Assistance

Acquisition in 2002
WNS Assistance is a prominent claims management company based in the UK, specializing in insurance claims for commercial fleet clients, brokers, and insurers. The company offers comprehensive property, motor, and legal claims management services, focusing on delivering efficient end-to-end solutions. By streamlining the claims process, WNS Assistance aims to reduce processing times and minimize the risk of errors, thereby enhancing the overall experience for its clients, which include both blue-chip insurers and various broker businesses.
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