Kalaari Capital

Convin is a contact center software that utilizes artificial intelligence to enhance customer interactions through conversation intelligence. The platform automates call quality assurance, provides actionable insights, and supports personalized coaching for agents, thereby improving customer service processes and increasing efficiency within teams. Additionally, it helps analyze the performance of both remote and inside sales teams, enabling businesses to better understand conversations and create effective sales playbooks for employee training. By focusing on these areas, Convin aims to assist organizations in excelling in their sales efforts and driving revenue growth.

Convin is a contact center software that utilizes artificial intelligence to enhance customer interactions through conversation intelligence. The platform automates call quality assurance, provides actionable insights, and supports personalized coaching for agents, thereby improving customer service processes and increasing efficiency within teams. Additionally, it helps analyze the performance of both remote and inside sales teams, enabling businesses to better understand conversations and create effective sales playbooks for employee training. By focusing on these areas, Convin aims to assist organizations in excelling in their sales efforts and driving revenue growth.

Vernacular.ai is an AI-first SaaS business driven with the mission to end bad call center experiences. We help enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries. VIVA (Vernacular Intelligent Voice Assistant) is our Voice AI-powered call center automation platform that helps enterprises streamline contact center operations and enhance customer experience & engagement. Empowered by our speech recognition engine and natural language understanding technology, you can now hold human-like conversations every time and Increase your self-service effectiveness.

https://www.vokal.in - Share Knowledge with Indians through Questions & Answers and Opinions about various topics - using voice - and in Indian languages. Visit https://www.vokal.in or get the Vokal App. Learn from others. Vokal bridges the knowledge gap for Indians that don't speak English (~90% of India). India is a diverse country with 100+ languages and 22 official languages. With the internet largely in English, content availability is a big gap. Vokal solves that by enabling peer to peer knowledge sharing using multiple formats like Questions & Answers, Opinions, Chatting with Experts, Live sessions etc.

Vernacular.ai is an AI-first SaaS business driven with the mission to end bad call center experiences. We help enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries. VIVA (Vernacular Intelligent Voice Assistant) is our Voice AI-powered call center automation platform that helps enterprises streamline contact center operations and enhance customer experience & engagement. Empowered by our speech recognition engine and natural language understanding technology, you can now hold human-like conversations every time and Increase your self-service effectiveness.

https://www.vokal.in - Share Knowledge with Indians through Questions & Answers and Opinions about various topics - using voice - and in Indian languages. Visit https://www.vokal.in or get the Vokal App. Learn from others. Vokal bridges the knowledge gap for Indians that don't speak English (~90% of India). India is a diverse country with 100+ languages and 22 official languages. With the internet largely in English, content availability is a big gap. Vokal solves that by enabling peer to peer knowledge sharing using multiple formats like Questions & Answers, Opinions, Chatting with Experts, Live sessions etc.

Bay Talkitec, based in Chennai, India, specializes in digitized voice application products, particularly customized interactive voice response (IVR) solutions. Founded in 1991, the company offers a wide range of products including IVR systems, video messaging systems, unified messaging systems, and a digital multi-channel voice logging software called Voice Logger. Additionally, it provides an SMS application, SmartCall unified contact center solution, and SmartCall ADT scripting tool for customizing IVR flows. Other offerings include Wireline SMS for fixed network operators, as well as speech recognition and text-to-speech solutions. Bay Talkitec operates in several countries, including India, Singapore, Malaysia, Bangladesh, and Nepal, serving diverse clients such as telecom operators and government organizations.