CallMiner
Venture Round in 2010
CallMiner is a provider of speech and voice analytics technology that helps organizations extract insights from customer interactions, with a cloud-based platform that analyzes conversations across calls, chats, emails, SMS, surveys, and social channels. The software uses artificial intelligence and natural language processing to transcribe and interpret spoken interactions, enabling improvements in customer service, compliance monitoring, and workforce performance. The Eureka platform supports conversational analytics, automated quality monitoring, and performance management, with tools such as Eureka Live for real-time call monitoring and myEureka for feedback workflows. The solution is offered as Software-as-a-Service and on-premises installations, and supports services including training, certification, and implementation support. CallMiner serves industries including financial services, utilities, manufacturing, government, and travel, helping turn interaction data into business intelligence.
CallMiner
Series C in 2010
CallMiner is a provider of speech and voice analytics technology that helps organizations extract insights from customer interactions, with a cloud-based platform that analyzes conversations across calls, chats, emails, SMS, surveys, and social channels. The software uses artificial intelligence and natural language processing to transcribe and interpret spoken interactions, enabling improvements in customer service, compliance monitoring, and workforce performance. The Eureka platform supports conversational analytics, automated quality monitoring, and performance management, with tools such as Eureka Live for real-time call monitoring and myEureka for feedback workflows. The solution is offered as Software-as-a-Service and on-premises installations, and supports services including training, certification, and implementation support. CallMiner serves industries including financial services, utilities, manufacturing, government, and travel, helping turn interaction data into business intelligence.
DataBanq Inc. is a company that specializes in search marketing services for third-party advertisers and publishers on a global scale. Founded in 2006 and based in Orlando, Florida, DataBanq offers a range of solutions including search engine optimization (SEO) consulting and custom search marketing (SEM) services. Its SEO consulting encompasses website audits, keyword research, competitive analysis, web analytics, and various technical assessments to enhance online visibility. In addition, DataBanq's SEM services include link building, SEO copywriting, social media marketing, and pay-per-click advertising. The company also features a proprietary publishing platform that facilitates user-generated content and provides localized customer acquisition opportunities, helping advertisers effectively manage and promote their online marketing campaigns. Through these offerings, DataBanq aims to assist clients in maximizing their online marketing efforts.
CallMiner
Series B in 2006
CallMiner is a provider of speech and voice analytics technology that helps organizations extract insights from customer interactions, with a cloud-based platform that analyzes conversations across calls, chats, emails, SMS, surveys, and social channels. The software uses artificial intelligence and natural language processing to transcribe and interpret spoken interactions, enabling improvements in customer service, compliance monitoring, and workforce performance. The Eureka platform supports conversational analytics, automated quality monitoring, and performance management, with tools such as Eureka Live for real-time call monitoring and myEureka for feedback workflows. The solution is offered as Software-as-a-Service and on-premises installations, and supports services including training, certification, and implementation support. CallMiner serves industries including financial services, utilities, manufacturing, government, and travel, helping turn interaction data into business intelligence.
CallMiner
Venture Round in 2005
CallMiner is a provider of speech and voice analytics technology that helps organizations extract insights from customer interactions, with a cloud-based platform that analyzes conversations across calls, chats, emails, SMS, surveys, and social channels. The software uses artificial intelligence and natural language processing to transcribe and interpret spoken interactions, enabling improvements in customer service, compliance monitoring, and workforce performance. The Eureka platform supports conversational analytics, automated quality monitoring, and performance management, with tools such as Eureka Live for real-time call monitoring and myEureka for feedback workflows. The solution is offered as Software-as-a-Service and on-premises installations, and supports services including training, certification, and implementation support. CallMiner serves industries including financial services, utilities, manufacturing, government, and travel, helping turn interaction data into business intelligence.
CallMiner
Series A in 2004
CallMiner is a provider of speech and voice analytics technology that helps organizations extract insights from customer interactions, with a cloud-based platform that analyzes conversations across calls, chats, emails, SMS, surveys, and social channels. The software uses artificial intelligence and natural language processing to transcribe and interpret spoken interactions, enabling improvements in customer service, compliance monitoring, and workforce performance. The Eureka platform supports conversational analytics, automated quality monitoring, and performance management, with tools such as Eureka Live for real-time call monitoring and myEureka for feedback workflows. The solution is offered as Software-as-a-Service and on-premises installations, and supports services including training, certification, and implementation support. CallMiner serves industries including financial services, utilities, manufacturing, government, and travel, helping turn interaction data into business intelligence.