General Atlantic Service Company, L.P. is a principal investment firm established in 1980 and headquartered in New York, New York, with additional offices in major cities around the globe. The firm specializes in making significant minority investments in growth-oriented companies across various sectors, including technology, consumer, financial services, healthcare, and computer software. General Atlantic focuses on providing both capital and strategic support, leveraging its sector-specific expertise and a collaborative approach to partner with entrepreneurs and management teams. The firm's long-term investment horizon is aimed at fostering the development of market-leading businesses.
Park Avenue Plaza, 55 East 52nd Street, 33rd Floor, New York, NY 10055, USA
Anish Batlaw
Operating Partner
Achim Berg
Operating Partner
Adam Berg
Operating Partner
John Bernstein
Advisory Director
Michael J. Bevan
Managing Director
Sharad Bhojnagarwala
Associate
David Buckley
Managing Director, Global Head of Growth Acceleration
Jessie Cai
Vice President
Gabriel Caillaux
Co-President, Managing Director, Head of EMEA and Head of Climate
Frederico Carvalho
Operating Principal
Henri de Castries
Chairman, Europe
Rodrigo Catunda
Managing Director and Co-head of Brazil
Chris Caulkin
Managing Director and Head of Technology for EMEA
Luis Cervantes
Managing Director and Head of Mexico Office
Zeev Thepris Charaf
Vice President
Andrew Crawford
Managing Director and Global Head of Consumer
Alex Crisses
Managing Director, Global Head of New Investment Sourcing and Co-Head of Emerging Growth
Jason Currier
Vice President - FINANCE
Steven Denning
Chairman
Matthew Dorr
Principal
Mike Drittel
Vice President
Jonathan Durham
Managing Director
Martin Escobari
Co-President, Managing Director and Head of Global Growth Equity
Andrew Ferrer
Managing Director
Christian Figge
Managing Director
William E. Ford
Chairman and CEO
Roger Gao
Principal
Sofía Garrido
Vice President
Aaron Goldman
Managing Director and Head of Enterprise Technology
Michael Gosk
Managing Director, CFO
Fletcher Gregory
Principal
Sascha Guenther
Managing Director
Nadia Hadi
Vice President
David Hodgson
Vice Chairman
Tom Hussey
Principal
Melis Kahya
Managing Director and Head of Consumer for EMEA
Justin Kotzin
Managing Director - Head of Capital Markets
John LaDien
Principal
Peter Lafer
Principal
Emmanuel Lagarrigue
Managing Director, BeyondNetZero
Samuel Lerer
Vice President
Anton Levy
Co-President, Managing Director and Chairman of Global Technology Group
Alok C. Misra
Operating Partner and COO India
Joern Nikolay
Managing Director and Head of DACH
Raph Osnoss
Managing Director
Christian Osterland
Principal
Armaan Pai
Vice President
Andy Papadakos
Executive Vice President
Shantanu Rastogi
Managing Director
Jon Michael Reese
Vice President
Kell Reilly
Managing Director
Gary Reiner
Operating Partner
Luiz Ribeiro
Managing Director
Ashish Saboo
Managing Director, Chief Representative of Indonesia
Pierre Samec
Operating Partner
Ben Sherman
Principal
Paul Stamas
Managing Director and Global Head of Financial Services
Lefei Sun
Managing Director
Justin Sunshine
Managing Director
Tanzeen M. Syed
Managing Director
Varun Talukdar
Vice President
Graves Tompkins
Managing Director and COO
Robbert Vorhoff
Managing Director and Global Head of Healthcare
Caroline Woodworth
Principal
Eric Zhang
Managing Director and Head of China
Past deals in Tourism
TravelBoutiqueOnline
Secondary Market in 2023
Travel Boutique Online is India’s largest B2B Travel Portal with a growing global presence. It offers a wide range of travel services to its partners, enabling them to serve their customers efficiently, with the right pricing and inventory. From hotel reservations to sightseeing tours; from flight bookings to complete holiday packages; from insurance cover to transit arrangements, we enable thousands of agents to effectively serve the needs of their customers on a daily basis.
Mafengwo
Series E in 2019
Mafengwo is a Chinese travel social networking site that allows users to share and explore travel experiences. It features over one million user-generated travel guides and more than five million ratings and reviews, covering a wide range of travel-related information such as hotels, flights, travel routes, visas, and insurance. Since its inception, Mafengwo has served more than 25 million users and emphasizes user experience by continually enhancing its platform for sharing travel insights. Its core product, the Travel Guide, includes information on over 95% of global travel destinations and has achieved over 100 million downloads. In 2012, the platform expanded its offerings by integrating booking services from various providers, thereby enhancing its utility for travelers. The company has also attracted significant investment, raising $15 million in Series B funding to support its growth and development.
Mafengwo
Series D in 2017
Mafengwo is a Chinese travel social networking site that allows users to share and explore travel experiences. It features over one million user-generated travel guides and more than five million ratings and reviews, covering a wide range of travel-related information such as hotels, flights, travel routes, visas, and insurance. Since its inception, Mafengwo has served more than 25 million users and emphasizes user experience by continually enhancing its platform for sharing travel insights. Its core product, the Travel Guide, includes information on over 95% of global travel destinations and has achieved over 100 million downloads. In 2012, the platform expanded its offerings by integrating booking services from various providers, thereby enhancing its utility for travelers. The company has also attracted significant investment, raising $15 million in Series B funding to support its growth and development.
Joint Wisdom
Post in 2016
Joint Wisdom specializes in providing data analytics solutions for the hotel industry. The company offers a comprehensive suite of services, including hotel big data, property management systems, and a platform for managing hotel reviews and data. Additionally, Joint Wisdom conducts OTA quality inspections and provides tools for hotel quality assessments. Their solutions enable hotels to better understand consumer needs, enhance their market positioning, and develop tailored products and services. By integrating big data and cloud-based technology, Joint Wisdom supports hotel brands in optimizing their operations and revenue management strategies.
Decolar.com
Venture Round in 2012
Decolar.com is an online travel agency that offers complete travel services, including tickets, tour packages, accommodation, and car rental. Since 1999, more than 2,000,000 people have bought their air tickets through this platform. Decolar.com is present in 21 countries, including Argentina, the U.S., and Spain. It has a partnership of more than 500 airlines and 150,000 hotels worldwide. When purchasing an airline ticket or travel package, Decolar.com’s customers also receive discounts at restaurants and shops in the chosen destination, plus 10% discount on purchases in Duty Free. Decolar.com was launched in 1999 and is based in Guarulhos, Sao Paulo.
Despegar
Venture Round in 2012
Despegar is an online travel agency that specializes in the Portuguese and Spanish-speaking markets, providing services for both leisure and corporate travelers. Founded in 1999 and headquartered in Miami, Florida, the company enables users to research travel options, check flight availability, and make reservations for flights, hotels, and car rentals through its platform. Despegar also offers various travel-related services, including vacation packages and access to airlines and accommodation options. The company operates in several countries, including Argentina, Brazil, Chile, Colombia, Mexico, Uruguay, Venezuela, Spain, and the United States, aiming to facilitate unique travel experiences for its customers.
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