FJ Labs

SuperDial leverages conversational AI to automate tedious outbound phone calls on behalf of healthcare organizations. Our customers include leading RCM companies, DSOs, digital health providers, and provider data vendors. We help these customers automate a variety of call types including benefits verifications, claim follow-ups, prior auth follow-ups, credentialing & enrollment follow-ups and provider data inquiries. SuperDial can be extended to new use cases, so if there's another type of outbound phone call you'd like to automate, please reach out to us!

Darwin AI develops AI-powered platforms that act as virtual employees, automating complex and repetitive tasks for small and medium-sized businesses. Their solutions integrate with CRMs, offer user-friendly interfaces, and enable human escalation when needed, helping businesses enhance efficiency, improve customer satisfaction, and amplify their team's capabilities.

Fourvenues is a developer of event management software that streamlines the online sales process for event organizers. The company's platform offers a comprehensive suite of features, including payment gateway access, reservation management, space and table control, team management, and public relations monitoring. Additionally, Fourvenues provides tools for generating automatic reports and analytics, customer relationship management, and maintaining a private database. The software enables organizers to track attendee consumption preferences, build client loyalty, and manage guest lists, ticketing, and VIP reservations. By allowing promoters to allocate tables and reserve products in advance, Fourvenues enhances the overall efficiency and experience of event management.

Assis goal is to empower business owners by helping them grow their companies through technology that gives customers an amazing experience each and every time they connect with them.

User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Double is a business assistance platform that connects busy executives with experienced part-time assistants. The service enables professionals to delegate tasks such as email management, scheduling meetings, managing contacts, and various administrative duties. By utilizing the app, users can streamline their workflow through efficient calendar management, inbox organization, employee recruitment, and event planning. This allows executives to save time and concentrate on their core responsibilities, ultimately enhancing productivity. Double’s focus is on simplifying the delegation process, making it easier for professionals to access the support they need on-demand.

MelodyArc is a technology company founded in 2021, headquartered in New York, that focuses on enhancing customer experience through advanced automation and artificial intelligence. Its flagship product, MelodyArc CX, is an all-in-one customer experience operations platform designed to integrate seamlessly with existing customer relationship management systems and support channels. By leveraging a proprietary decision engine, MelodyArc CX aims to improve resolution rates and reduce operational costs by 50%, while maintaining the critical human element essential for excellent customer interactions. The platform includes customer support-specific AIs and ArcAgents to assist in complex cases, ensuring a consistent and on-brand experience for users. Through its innovative approach, MelodyArc enables businesses to deliver modern, efficient customer service solutions.

Sendoso is a sending platform that enhances customer engagement by offering innovative ways for companies to connect with their clients throughout the buyer's journey. Founded in 2016, the company integrates both digital and physical sending strategies, allowing businesses to improve the effectiveness of their existing marketing programs and strengthen customer relationships. Sendoso's platform centralizes gifting outreach, automating the timely delivery of a variety of gifts, such as coffee, lunch tickets, handwritten notes, experiences, and custom items. This approach not only fosters customer loyalty but also supports demand generation and account-based marketing efforts. Trusted by over 500 companies, Sendoso has established a global presence in North America, Europe, and Asia Pacific, and has secured $54 million in venture funding to further its growth and innovation in the customer experience sector.

User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Gorgias, established in 2015, is a San Francisco-based company specializing in a unique customer service platform tailored for e-commerce businesses. It streamlines customer support across multiple channels, including email, voice, SMS, live chat, and social media, using advanced automation and AI capabilities. Gorgias serves over 12,000 merchants, such as Steve Madden and Glossier, and has expanded its team to over 250 employees across eight global offices. As a certified B Corporation, it prioritizes sustainable and equitable workplace practices.

PeerBoard is a community platform designed to enhance user engagement and foster connections among online audiences. The platform offers a variety of features, including a forum plugin, integrated peer board, and email management tools, all aimed at facilitating knowledge sharing. It provides businesses with user profiles, no-code integrations, and customizable access rights and registration options. Additionally, PeerBoard supports real-time interactions through threads and updates, ensuring an interactive experience for users. With plugins for popular platforms such as WordPress, Shopify, and Thinkific, PeerBoard allows businesses to seamlessly extend their websites into vibrant community spaces.

PeerBoard is a community platform designed to enhance user engagement and foster connections among online audiences. The platform offers a variety of features, including a forum plugin, integrated peer board, and email management tools, all aimed at facilitating knowledge sharing. It provides businesses with user profiles, no-code integrations, and customizable access rights and registration options. Additionally, PeerBoard supports real-time interactions through threads and updates, ensuring an interactive experience for users. With plugins for popular platforms such as WordPress, Shopify, and Thinkific, PeerBoard allows businesses to seamlessly extend their websites into vibrant community spaces.

Skubana, LLC is a software company based in Fort Lee, New Jersey, that provides an e-commerce ERP platform designed to streamline and manage various backend operations for online sellers. The Skubana platform integrates data from multiple sales channels, warehouses, and fulfillment centers, allowing brands to efficiently oversee order processing, shipping, inventory management, and vendor relations. By centralizing these functions, Skubana helps merchants focus on enhancing customer experience while automating repetitive tasks and facilitating multi-channel profitability. The platform is tailored for e-commerce businesses, enabling them to operate more effectively and make informed decisions through comprehensive analytics.

User Interviews, Inc. is a company that specializes in providing a platform for recruiting participants for product tests and market research. Founded in 2013 and based in Brooklyn, New York, it offers tools such as Recruit, which facilitates flexible participant recruitment across various research types, and Research Hub, a centralized system for managing research participants. Additionally, User Interviews provides resources like the UX Research field guide to assist researchers, designers, and product managers at all levels of experience. The platform enables users to easily access a diverse panel of participants through features like screener surveys, calendars, incentives, and messaging, and it allows for the creation of a Research CRM that can accommodate up to 100 contacts free of charge. The company was previously known as MobileSuites, Inc. before rebranding in 2015.

Sendoso is a sending platform that enhances customer engagement by offering innovative ways for companies to connect with their clients throughout the buyer's journey. Founded in 2016, the company integrates both digital and physical sending strategies, allowing businesses to improve the effectiveness of their existing marketing programs and strengthen customer relationships. Sendoso's platform centralizes gifting outreach, automating the timely delivery of a variety of gifts, such as coffee, lunch tickets, handwritten notes, experiences, and custom items. This approach not only fosters customer loyalty but also supports demand generation and account-based marketing efforts. Trusted by over 500 companies, Sendoso has established a global presence in North America, Europe, and Asia Pacific, and has secured $54 million in venture funding to further its growth and innovation in the customer experience sector.

Double is a business assistance platform that connects busy executives with experienced part-time assistants. The service enables professionals to delegate tasks such as email management, scheduling meetings, managing contacts, and various administrative duties. By utilizing the app, users can streamline their workflow through efficient calendar management, inbox organization, employee recruitment, and event planning. This allows executives to save time and concentrate on their core responsibilities, ultimately enhancing productivity. Double’s focus is on simplifying the delegation process, making it easier for professionals to access the support they need on-demand.

Aircall, established in 2014 and headquartered in Paris, France, specializes in cloud-based call center software for startups and small to medium-sized businesses. Its core product, Aircall, is a Software as a Service (SaaS) application that enables companies to set up and manage phone support online. Aircall's voice platform integrates with popular productivity and helpdesk tools, making it easy for businesses to manage and monitor customer support and sales engagement in real-time.

Aircall, established in 2014 and headquartered in Paris, France, specializes in cloud-based call center software for startups and small to medium-sized businesses. Its core product, Aircall, is a Software as a Service (SaaS) application that enables companies to set up and manage phone support online. Aircall's voice platform integrates with popular productivity and helpdesk tools, making it easy for businesses to manage and monitor customer support and sales engagement in real-time.

Traction, Inc. is a San Francisco-based company that offers a platform designed to enhance multi-channel marketing efforts for its clients. The Traction platform addresses various marketing needs, including web development, mobile applications, content creation, e-commerce solutions, content marketing, and demand generation. By providing tailored support, Traction aims to optimize marketing budgets and improve the effectiveness of campaigns for businesses.