Joint Effects

Language I/O develops software that enables customer support teams to communicate with customers in any language. The platform combines human and machine translation to automatically translate support content—including questions, emails, chats, articles, and social media interactions—across 150 languages. It offers a machine translation optimizer that handles complex user‑generated text such as jargon, slang, abbreviations, and misspellings. The solution integrates seamlessly with major customer relationship management systems and provides an API for custom deployments. Support agents can choose to use professional linguists, the optimizer, or a hybrid approach, allowing monolingual agents to engage customers in real‑time conversations in multiple languages.

Language I/O develops software that enables customer support teams to communicate with customers in any language. The platform combines human and machine translation to automatically translate support content—including questions, emails, chats, articles, and social media interactions—across 150 languages. It offers a machine translation optimizer that handles complex user‑generated text such as jargon, slang, abbreviations, and misspellings. The solution integrates seamlessly with major customer relationship management systems and provides an API for custom deployments. Support agents can choose to use professional linguists, the optimizer, or a hybrid approach, allowing monolingual agents to engage customers in real‑time conversations in multiple languages.