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ElevateCX is a company dedicated to enhancing customer experience through comprehensive education and community engagement. Founded in 2012, it offers deep, engaging learning opportunities designed for customer experience practitioners, managers, and team leaders. The company organizes seminars and events that focus on best practices in customer support and the evolution of legacy brands, fostering professional development and mentorship within the community. ElevateCX aims to empower its members by providing valuable insights and resources, enabling them to effectively train their teams and improve customer service strategies.

Summatti is an AI-powered speech analytics platform that specializes in analyzing customer interactions across various channels to provide valuable insights. The company's platform is designed to enhance customer service management by offering real-time actionable insights and automating quality control processes. This enables businesses to save time and resources while maintaining high levels of customer retention and satisfaction.

Jiffy is an automated knowledge base that saves time and streamlines operations by incorporating knowledge management.

SupportOps is a provider of customer relationship management (CRM) implementation and customer support automation services. The company specializes in delivering automation solutions that enhance the efficiency of customer teams through tailored workflows, enabling them to create comprehensive service experiences. With a strong reputation, SupportOps has garnered over 100 clients and holds a perfect five-star rating in the Zendesk Marketplace, reflecting its commitment to quality and customer satisfaction. As an Advanced Implementation Partner for Zendesk, SupportOps is well-positioned to support businesses in optimizing their customer support processes.