Capita Secure Information Systems

Capita Secure Information Systems, a division of Capita plc, specializes in providing consulting, digital, and software services predominantly to the public sector. The company offers a comprehensive suite of solutions, including business process management, customer management, and professional support services. Key areas of focus include information technology, human resources, and financial services, along with specialized offerings for sectors such as education, healthcare, and emergency services. Capita Secure Information Systems is dedicated to transforming client operations through innovative digital solutions, ensuring efficient service delivery and improved outcomes. The company primarily operates in the United Kingdom but also serves clients across various international markets. Founded in 1984 and headquartered in London, Capita plc has established itself as a significant player in delivering mission-critical IT services and business process outsourcing, emphasizing collaboration and partnership with its clients.

Pablo Andres

CFO, Finance and Board Member

Paddy Doyle

Director

Jonathan Lewis

CEO

Lesley Males

Head Of Research (Industry Analyst Relations and Research)

Lee Mullin

Transition Director

Keith Rowling

Managing Director

Timothy Weller

CFO, Finance and Board Member

Past deals in Business Services

NYS Corporate

Acquisition in 2017
NYS Corporate Ltd. is a specialist agency based in York, United Kingdom, that offers events, conference, and travel management services. Founded in 1977, the company caters to a diverse clientele, including prominent private sector organizations and various government departments and agencies in the U.K. NYS Corporate is recognized for its high-quality, personalized service and innovative technology, providing tailored end-to-end solutions to meet the specific needs of its clients. As of April 2017, it operates as a subsidiary of Capita plc.

Orange Bus

Acquisition in 2016
Orange Bus Limited is a digital agency based in the United Kingdom that specializes in providing marketing and digital services. Founded in 2002, the agency focuses on creating digital strategies, developing software, and crafting user experiences to address business challenges for both international brands and government entities in the U.K. Its offerings include website and application design, branding, corporate identity, advertising, digital marketing, e-commerce development, and usability testing. The company has a presence in multiple cities, including London, Edinburgh, and Sheffield, and operates both on-site and remotely. Orange Bus has served notable clients such as HMRC, HP, Barbour, Philips, and the NHS. The agency has been recognized with various awards, including the Innovation Award at the 2015 North East Business Awards and being listed among the Top 50 Fastest Growing Technology Companies in 2016. In March 2016, Orange Bus became a subsidiary of Capita.

Pervasive Networks

Acquisition in 2015
Pervasive Networks Ltd. provides business solutions, and technology and lifecycle services to customers across various industries. The company offers business solutions in the areas of reducing costs, increasing productivity, environmental responsibility, security and compliance, business continuity, relocate to new premises, and technology refresh.

BCS Design

Acquisition in 2015
BCS Design Ltd. is a civil and structural engineering design consultancy based in Leeds, United Kingdom, specializing in rail, highways, and temporary works design. Established in 2003, the firm offers a comprehensive range of services, including civil, structural, and geotechnical design, as well as land, topographical, and drainage surveying. Additional services include track monitoring, ground investigations, structural inspections, and real-time structural monitoring. The company also provides maintenance and repair solutions such as bridge enhancements, concrete repairs, and retaining wall construction. BCS Design serves various sectors, including rail, highway, manufacturing, and environmental sustainability, demonstrating a commitment to delivering specialized engineering solutions tailored to diverse project needs. As of early 2015, BCS Design operates as a subsidiary of Capita plc.

Avocis

Acquisition in 2015
Avocis AG provides customer contact management services in Germany, Switzerland, and Austria. The company offers inbound, outbound, and back office communications services. It also provides customer services in the areas of customer relationship management, customer retention, customer loyalty, product support, and after sales services; sales services in the areas of telesales, cross- and up-selling, customer acquisition, and field sales scheduling; back office services, such as fulfillment, shipping in retail area, and letter processing; and technical support services. In addition, the company offers multilingual solutions; consulting and solutions, such as email management, BPO consulting, IT consulting and system integration, and holistic communications campaigns; and social media monitoring, community building, community management, and online marketing services.

Constructionline

Acquisition in 2015
Constructionline operates an online database that connects buyers with pre-qualified construction suppliers, contractors, and consultants. The platform serves small and medium-sized enterprises (SMEs), as well as public and private sector organizations, by facilitating procurement and supply chain management. Buyers utilize Constructionline to efficiently identify and engage with vetted suppliers, thereby ensuring quality and reliability in their projects. The company also offers health and safety accreditation and supply chain risk management services, helping clients reduce costs and mitigate risks associated with supplier engagement. With a significant number of buyers relying on its services, Constructionline is essential for those seeking to streamline their sourcing processes in the construction industry.

BPO

Acquisition in 2014
BPO was founded in 2003, by Mark Twomey A.C.A. who was involved in the hotel industry for many years and was previously Group Management Accountant and Senior Manager for the Irish division of Jury’s Doyle Hotel Group Plc.
SouthWestern Business Process Services Limited specializes in business process outsourcing, offering a range of integrated services that include Customer Relationship Management, Finance and Human Resources, and support for the Public Sector and Financial Services. The company caters to both public and private sector clients, delivering comprehensive front and back office solutions designed to enhance operational efficiency. By focusing on high-quality service delivery, SouthWestern Business Process Services aims to meet the diverse needs of blue chip organizations.

Tricontes

Acquisition in 2014
Tricontes GmbH is a telemarketing agency that provides a range of call center services tailored for various industries, including retail, telecommunications, utilities, and insurance. The company specializes in telesales, appointment setting, customer retention, order taking, customer care, and first-level support. By focusing on these essential services, Tricontes aims to enhance customer engagement and satisfaction for its clients.

Stirling Park

Acquisition in 2014
Stirling Park LLP specializes in revenue management and enforcement services across the United Kingdom and Europe, catering to both public and private sectors. The firm offers a comprehensive range of services including litigation and sheriff officer services, early arrears management, performance benchmarking, financial hardship management, and specialized data collection. Additionally, Stirling Park provides trace and collect services, field investigation, and contact center support. Their expertise extends to various stages of debt recovery, encompassing pre and post-warrant recoveries, as well as enforcement actions against debtors.

Liberty Services

Acquisition in 2014
Liberty Services provides printing solutions to public authorities and private sector business, large or small in the UK.

KnowledgePool

Acquisition in 2013
KnowledgePool Group Limited specializes in managed learning services for corporations in the United Kingdom and internationally. The company focuses on optimizing employee training by providing a comprehensive suite of services that includes training administration, supplier management, and learning consultancy. KnowledgePool offers bespoke training programs and full business process outsourcing, allowing organizations to streamline their learning activities through a single channel. This holistic approach aims to enhance the return on training investment and improve overall performance results for clients across various industry sectors.
Blue Sky Performance Improvement Limited specializes in performance improvement programs designed to enhance business outcomes. The company provides a range of services including executive coaching, leadership development, and management training. It focuses on building trust and engagement within organizations, as well as improving customer service and sales capabilities. Additionally, Blue Sky offers consulting services for contact centers, aimed at refining operational efficiency and effectiveness. By combining coaching, consulting, and training tailored to senior leadership teams, first line managers, and frontline staff, the company seeks to drive significant improvements in overall performance.

Northgate Managed Services Limited

Acquisition in 2013
Northgate Managed Services Ltd. designs information and communication technology infrastructure services. The Company implements and delivers managed outsourcing, application, professional, and procurement services and solutions. Northgate Managed Services serves public and private sector organizations, as well as the education, government, and utilities sectors nationwide.

Tascor

Acquisition in 2012
Tascor Ltd. provides professional support services for the police, immigration, and public sector. It offers immigration and border services, such as quality control and security services; police custody services, including pay as you go and police custody management services; and police support services, which comprise ID, bail management, and evidential property management services.

Smiths Consulting

Acquisition in 2012
Smiths Consulting Limited provides management consulting services. The company offers business and technology consulting, governance, strategy interpretation, enterprise architecture, and solution design and delivery services. It serves telecommunications, government, life sciences, aerospace, energy and utilities, transport, and finance sectors.

AIB Jersey Trust

Acquisition in 2011
AIB Jersey Trust provides trust services to private and corporate clients.

AIB International Financial Services

Acquisition in 2011
AIB International Financial Services provides outsourced services, including corporate administration, treasury management, securitisation.

Club 24

Acquisition in 2011
Club 24 offers business process outsourcing services.
Red Procurement & Business Systems Ltd. offers procurement tools.

Right Digital Solutions

Acquisition in 2011
Right Digital Solutions focuses on enhancing workplace technology to improve document workflow and information management for organizations. By offering consultancy services and managed print solutions, the company addresses various document system requirements that include printing, copying, faxing, scanning, and multifunctional software technologies. Through its services, Right Digital Solutions aims to help businesses become more agile and efficient, ultimately driving profitability in the digital workplace.

Xayce

Acquisition in 2011
Xayce Limited offers business transformation consulting services in the financial services sector. The company’s services include project and programme delivery, business analysis solutions, risk and compliance, and data management.

iSoft Business Solutions

Acquisition in 2010
iSoft Business Solutions is a provider of financial accounting and purchasing software to the public sector.

Firstassist Services Holdings

Acquisition in 2010
Firstassist Services Holdings provides skilled and time-critical telephone advice and assistance services to the customers and employees of private and public sector organizations.

Ramesys (e-Business) Services

Acquisition in 2010
Ramesys (e-Business) Services Limited provides IT infrastructure services in the United Kingdom. The company offers services in the areas of analysis and planning, design, implementation and migration, and management and support. It also provides managed services, such as service desk and proactive monitoring; and onsite hardware maintenance, assistance, training, consultancy, and account management. In addition, the company offers mobility and distance computing services in the areas of messaging anywhere, information anywhere, field mobility solutions, and workforce mobility solutions; and security services in the areas of local area network security, remote access control, content security and filtering, host-based or endpoint security, authentication, business continuity, and disaster recovery. Further, it provides email and file archiving services. The company was incorporated in 1984 and is based in Nottingham, the United Kingdom. Ramesys (e-Business) Services Limited operates as a subsidiary of RedSky IT Holdings Limited.

Carillion

Acquisition in 2009
Carillion - IT Services provides information consultancy services The company offers outsourcing, managed services, and network infrastructure solutions to external clients.

Gissings Consultancy Services

Acquisition in 2009
Gissings Consultancy Services Limited provides pension solutions in the United Kingdom. The company offers actuarial, advisory, investment consultancy, and pension administration services.

International Business Systems

Acquisition in 2008
International Business Systems is a global provider of enterprise resource planning (ERP) and supply chain management (SCM) software tailored for the distribution industry. The company focuses on addressing complex business challenges, enabling organizations to enhance and manage lean supply chains, explore new revenue opportunities, and optimize their existing operations. IBS offers its software solutions via the cloud or as a managed service, facilitating the automation and streamlining of essential supply chain processes, including inventory planning, purchasing, supplier management, warehouse operations, value-added services, and demand management. With a customer base spanning over 40 countries, IBS delivers high-quality solutions that drive significant operational improvements and support growth initiatives for its clients.

ABS Network Solutions

Acquisition in 2008
ABS Network Solutions provides IP based business networking solutions, including network management, unified communications.

ComputerLand

Acquisition in 2008
ComputerLand is a prominent provider of information technology services in the UK, delivering a wide range of essential IT solutions to help organizations operate efficiently. The company specializes in server management, cloud computing, web hosting, and laptop support services. Its comprehensive portfolio is backed by a high level of technical expertise and a commitment to quality, evidenced by accreditations from leading industry vendors such as HP, Toshiba, IBM, Cisco, Citrix, Dell, Microsoft, and VMware. Additionally, ComputerLand's status as a Microsoft and Citrix Gold Certified Partner underscores its dedication to maintaining industry standards and providing reliable services to its clients.

Higham Dunnett Shaw

Acquisition in 2007
Higham Dunnett Shaw Plc specializes in consultancy and service delivery solutions for the life and pensions industry in the United Kingdom. The company offers a range of services, including customer management, which encompasses customer retention benchmarking, complaints management, and compliance consultancy. Additionally, it provides corporate pension services, such as consultancy for defined benefit and defined contribution schemes, management of discontinued schemes, transition management, and pension review complaints management. Higham Dunnett Shaw also delivers outsourcing services and IT consulting tailored specifically for pension schemes, enhancing operational efficiency and compliance within the sector.

Sinclair Henderson

Acquisition in 2006
Sinclair Henderson provides company secretarial and administration services to investment trusts.
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