Antler

Support Fusion is a technology company that specializes in automating the synchronization of support tickets between various disconnected systems used by Managed Service Providers (MSPs) and their enterprise clients. These systems include popular platforms like ServiceNow, ConnectWise, Jira, and Zendesk. By automating this process, Support Fusion reduces manual effort, minimizes delays, and lowers costs. It also enhances performance visibility for both MSPs and their clients. The company's enterprise tool offers a user-friendly, no-code interface for mapping and linking data fields across different platforms, allowing clients to automate ticket updates and avoid duplication while continuing to use their existing service desk tools independently.

Pullse assists businesses in utilizing AI to enhance the efficiency, speed, and intelligence of customer support services.

Balo is a dedicated assistance provider for Salesforce users, offering on-demand technical support via AI-driven marketplace. It connects users with software experts for flexible pay-as-you-go consultations via chat, voice, or video calls.

Intalayer is a company that specializes in developing a platform aimed at enhancing customer experiences for software businesses by automating processes within support, product, and engineering teams. Founded in 2020 and based in Sydney, Australia, Intalayer's platform seamlessly integrates with existing tools, such as CRM and product analytics, to facilitate efficient data sharing and communication between teams. The company also focuses on accurately assessing the impact of software bugs, enabling data-driven prioritization decisions. This comprehensive approach is designed to empower product teams and drive high performance, ultimately supporting the growth of its clients.

Super IT is an AI software that helps improve IT support for teams and managed service providers (MSPs).