8x8

8x8 is a cloud-based provider of unified communications and virtual contact center solutions. Its enterprise-grade platform enables omnichannel communication for customer and employee interactions through cloud-based business phone service, contact center, and web conferencing tools, replacing on-site PBX systems. The company serves more than 40,000 companies and also offers hardware and professional services that complement its software, supporting voice, video, text, and chat within a single ecosystem. It holds more than 125 patents and has been recognized by Gartner as a leader in unified communications as a service for eight consecutive years. A majority of its revenue is generated in the United States.

Kunal Agarwal

Senior Director, Corporate and Strategic Finance

Kevin Kraus

CFO

Past deals in Meeting Software

Fuze, an 8x8 company

Acquisition in 2021
Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.

Callstats.io

Acquisition in 2020
Callstats.io is a Finnish company established in 2014 that specializes in communication software aimed at enhancing video call performance analytics. The company's SaaS product enables software developers to efficiently set up, build, and scale communications applications by providing real-time monitoring and management of each endpoint's performance. By integrating with various third-party SDKs and popular PaaS solutions, callstats.io simplifies the addition of centralized call monitoring capabilities to WebRTC applications. Recognized as a Cool Vendor in Unified Communications by Gartner, callstats.io plays a crucial role in improving the quality of real-time media communication for developers.

DXI

Acquisition in 2015
DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI's product, enables customers to easily try, buy, deploy, and adapt services without the complexity and constraints experienced with traditional systems.
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