8x8 is the leading provider of cloud-based unified communications and virtual contact center solutions. The company helps organizations to seamlessly deliver on their missions by transforming their communication flow and access on both a customer and employee level. 8x8’s enterprise-grade business cloud solutions support more than 40,000 companies across the global business ecosystem. Today, 8x8’s mission is to provide the best solutions for organizations that want to improve their communications. 8x8's Software as a Service offering—which includes support for cloud business phone service, contact center solutions, and web conferencing—easily replaces awkward on-site systems based on PBX hardware and software. Holding over 125 patents, 8x8 has been recognized by Gartner as a leader in Unified Communications as a Service for eight years in a row.
Fuze is a global cloud communications and collaboration software platform for the enterprise.
Fuze, an 8x8 company
Acquisition in 2021
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Fuze was acquired by 8x8.
Callstats.io
Acquisition in 2020
Callstats.io, founded in 2014 and based in Helsinki, Finland, offers a software-as-a-service (SaaS) product that enables software developers to efficiently set up, build, and scale communication applications. The platform specializes in real-time monitoring and management of video call performance analytics, providing insights into the performance of each endpoint. Callstats.io integrates seamlessly with various third-party software development kits (SDKs) and popular platform-as-a-service (PaaS) solutions, facilitating the addition of centralized call monitoring capabilities to WebRTC applications. The company has been recognized as a Cool Vendor in Unified Communications by Gartner, highlighting its innovative approach to enhancing communication software development.
8x8 International Pte
Acquisition in 2019
Wavecell develops a cloud communications platform. They provide cloud-based communication APIs including SMS service, push notifications, voice, and video services to connect the customers with the enterprises.
Jitsi
Acquisition in 2018
Jitsi is an open-source video conferencing platform that focuses on securely connecting users across various browsers and devices. It comprises a collection of projects, including Jitsi Videobridge and Jitsi Meet, which facilitate internet-based conferences. Jitsi enables users to build and deploy customized videoconferencing solutions while offering additional features such as audio capabilities, dial-in options, recording functionalities, and simulcasting. The platform is community-driven, emphasizing collaboration and innovation in the development of VoIP-based video chatting software for diverse clientele.
Sameroom
Acquisition in 2017
Sameroom is an online platform to help teams communicate with users on different chat platforms. It provides real-time interoperability between Slack and other chat systems through virtual tubes or by giving users the ability to connect multiple teams together on all different services. Sameroom was launched by Andrei Soroker and Peter Hizalev in March 2015 and is based in Oakland, California.
Quality Software Corporation
Acquisition in 2015
Quality Software Corporation delivers large-vocabulary continuous speech recognition speech analytics solutions. The Company provides call and screen recording, categorization, trend analysis, and PCI compliance solutions. Quality Software serves customers worldwide.
DXI
Acquisition in 2015
DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI's product, enables customers to easily try, buy, deploy, and adapt services without the complexity and constraints experienced with traditional systems.
Voicenet Solutions
Acquisition in 2013
Voicenet Solutions is a prominent provider of cloud-based business telephony and communications services in the United Kingdom. The company specializes in hosted Voice over Internet Protocol (VoIP) and telecommunications solutions, catering primarily to mid-sized, multi-location organizations. Notable clients include London Overground Rail Operations, which manages the London Overground train service, and Empire Cinemas. By focusing on tailored communication solutions, Voicenet Solutions supports businesses in enhancing their operational efficiency and connectivity.
Contactual
Acquisition in 2011
Contactual is a better alternative to traditional call centers eliminating the need to install cumbersome hardware or maintain software. Contactual OnDemand Contact Center shifts users from a large scale, up-front capital investment and burdensome call center system implementation to a model where they pay for only what they need, with simple implementation and flexibility. Contactual has been the leader in hosted contact center technology since 2000. Our patented skills based routing algorithm, patent pending Advanced Virtual Tenant Architectureâ„ (AVTA), and 6 additional patent pending technologies set us apart.
Zerigo
Acquisition in 2011
Zerigo is a cloud infrastructure provider, specializing in intuitive, easy-to-use services. Zerigo provides best-of-breed Enterprise Cloud Servers, VMware View DaaS, VPS, and Cloud-enabled DNS with built-in server monitoring. Native IPv6 (DNS & VPS) and REST API (DNS). Part of 8x8, Inc.
Central Host
Acquisition in 2010
Central Host was founded by a team of industry professionals and consultants with the desire to create a web hosting environment with similar high availability and performance features as those developed by managed services organizations for fortune 500 clients. Their team has years of experience managing IT infrastructures for fortune 50 financial institutions and designing high availability solutions from technology providers such as Sun, EMC, IBM, Cisco, Oracle, and Microsoft.
Odisei S.A.
Acquisition in 1999
Odisei S.A. is a developer of carrier based Internet protocol private branch exchange (IP-PBX) software solutions for managing voice over IP (VoIP) networks.
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