Broadvoice
Broadvoice is a leading provider of hosted voice and data solutions in North America, aimed at enhancing business efficiency while lowering costs. The company operates a fault-tolerant nationwide network and continuously develops new features and services tailored to the needs of various sectors, including healthcare, manufacturing, retail, education, and government. Broadvoice's communication platform integrates business phones, video conferencing, texting, and collaboration tools under a single phone number, facilitating secure and effective client connections. The company markets its services through several brands, such as VOIP.com and PhonePower, each targeting specific demographics.
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Past deals in Angola
GoContact
Acquisition in 2021
GoContact develops and delivers a comprehensive cloud-based contact center software platform that includes IPPBX, IVR, inbound and outbound services, scripting, ticketing, chat, customer relationship management, analytics, quality assurance, e-learning, SMS, and text-to-speech. The company combines cloud platform as a service and contact center as a service with artificial intelligence to reduce technological complexity in contact center management, remove barriers between people and technology, and provide integrated web-based solutions that offer flexibility, scalability, usability and resilience to ensure timely responses for contact center businesses.
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